Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chad Bingham

Tullahoma,TN

Summary

Dynamic Store Manager with a proven track record at Spectrum, excelling in customer service and team leadership. Successfully coached sales associates, boosting customer satisfaction ratings significantly. Skilled in inventory control and problem-solving, I foster strong client relationships and drive profitability through effective training and mentoring strategies.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience

Work History

Store Manager

Spectrum
06.2023 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

B2B Sales Representative

Cellular Sales
06.2022 - 06.2023
  • Developed new business opportunities by identifying and targeting high-potential prospects.
  • Increased sales revenue by developing and maintaining strong relationships with key clients.
  • Managed a portfolio of accounts, ensuring timely follow-up on leads and maintaining accurate records in CRM system.

Store Manager

Victra Verizon
04.2021 - 06.2022
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Assisted with hiring, training and mentoring new staff members.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Customer Accounts Manager

The Aaron's Company, Inc.
09.2020 - 02.2021


  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Evaluated customers' potential needs to make appropriate recommendations.

Transportation Specialist

Newell Brands Inc.
04.2017 - 04.2019
  • Coordinated schedules and communicated changes to customers.
  • Ensured timely deliveries by closely monitoring performance metrics and addressing potential issues promptly.
  • Developed contingency plans for various scenarios, ensuring minimal impact on operations during unexpected events.
  • Developed strong relationships with vendors and clients, resulting in increased business opportunities.

Education

High School Diploma -

Shelbyville Central High School
Shelbyville
05-2015

Associate of Science - General Studies

Motlow State Community College
Tullahoma
05-2020

No Degree - Leadership And Human Resource Development

Louisiana State University
Baton Rouge, LA
12-2026

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Training and mentoring
  • Customer service management
  • Team leadership
  • Employee training
  • Recruitment and hiring
  • Leadership development
  • Maximizing profitability

Timeline

Store Manager

Spectrum
06.2023 - Current

B2B Sales Representative

Cellular Sales
06.2022 - 06.2023

Store Manager

Victra Verizon
04.2021 - 06.2022

Customer Accounts Manager

The Aaron's Company, Inc.
09.2020 - 02.2021

Transportation Specialist

Newell Brands Inc.
04.2017 - 04.2019

High School Diploma -

Shelbyville Central High School

Associate of Science - General Studies

Motlow State Community College

No Degree - Leadership And Human Resource Development

Louisiana State University