Chad Boldt
University Place,WA
Summary
Proactive Plumbing Repair Specialist with extensive experience in troubleshooting complex issues and optimizing workflow. Skilled in installing and maintaining piping systems, improving shop efficiency, and upholding high-quality standards, resulting in customer trust and repeat business. Known for bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.
Overview
7
7
years of professional experience
Work History
Plumbing Repair Speacilist
ARS Rescue Rooter
01.2019 - 08.2024
- Improved team performance with regular training sessions on new tools and techniques.
- Troubleshot complex technical issues, identifying root causes and implementing effective solutions.
- Enhanced overall shop efficiency by implementing an organized inventory system for spare parts and tools.
- Optimized workflow by delegating tasks according to individual team member strengths and areas of expertise.
- Upheld high-quality standards for all completed repairs, resulting in increased customer trust and repeat business.
- Established a strong rapport with customers, ensuring clear communication and understanding of their repair needs.
Plumber
Mr. Rooter Plumbing, Inc.
03.2017 - 07.2019
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
- Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
- Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
- Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
Education
Bachelor of Arts - Criminal Justice
University of Jamestown
Jamestown, ND09.2013
Skills
- Reliability
- Excellent Communication
- Organizational Skills
- Self Motivation
- Customer Relations
- Goal Setting
- Plumbing Repairs
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Multitasking
- Effective Communication
Accomplishments
- Multiple years in a row of having gross sales of over 1.5 million
- Receiving awards for excellent customer service
Timeline
Plumbing Repair Speacilist
ARS Rescue Rooter
01.2019 - 08.2024
Plumber
Mr. Rooter Plumbing, Inc.
03.2017 - 07.2019
Bachelor of Arts - Criminal Justice
University of Jamestown
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