Chad Bolfa
Lumberton,TX
Summary
Dynamic leader with a proven track record at Cooling Tower Resources, excelling in operations management and team leadership. Spearheaded process improvements, boosting productivity and reducing costs. Renowned for problem-solving and fostering client relationships, achieving high employee retention and customer satisfaction. Expert in inventory control and staff training, ensuring peak operational efficiency.
Overview
26
26
years of professional experience
Work History
Operations Manager
Cooling Tower Resouces
07.2021 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Implemented quality control systems to boost overall product consistency and reliability.
- Interacted well with customers to build connections and nurture relationships.
Inside Sales Coordinator
Midwest Cooling Tower Svs
04.2019 - 07.2021
- Followed up with customers by phone and email to resolve issues quickly and answer questions.
- Processed customer orders and resolved questions and concerns regarding products, pricing and availability.
- Engaged clients through effective communication and interpersonal skills, which helped to develop lasting relationships.
- Coordinated with warehouse department to pull products for customers.
- Managed the processing of sales orders, ensuring accuracy and timeliness from placement to delivery.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Acted as a trusted point of contact for clients throughout the sales cycle, from initial inquiry to after-sales support, consistently exceeding their expectations.
Senior Pastor
First Baptist Church
11.2005 - 03.2019
- Officiated special services such as weddings, funerals, baptisms, and nursing home services.
- Led effective pastoral care for congregation members, providing spiritual guidance and support during times of crisis or need.
- Oversaw administration and management of all areas of ministry.
- Provided spiritual care through visitation, counseling, and prayer.
- Led programs such as worship, study, fellowship, and service opportunities.
- Enhanced spiritual growth for church members through regular pastoral counseling sessions and personalized guidance.
- Managed budgets responsibly, allocating funds appropriately to support ongoing ministry initiatives and maintaining the long-term financial health of the church.
- Developed and executed strategic plans to expand ministry offerings, ensuring alignment with the church''s mission and vision.
- Managed church staff effectively, providing clear direction and support while maintaining accountability for performance outcomes.
Cooling Tower Inspector
Midwest Cooling Tower Svs
02.1999 - 10.2005
- Prepared reports detailing findings of inspections, investigations, and tests.
- Ensured compliance with industry regulations through meticulous attention to detail during inspections.
- Upheld codes and regulations governing materials, processes, and procedures.
- Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
- Identified potential hazards and recommended corrective actions, ensuring a safer work environment for all employees.
- Maintained up-to-date inspection and audit records for improved reporting and analysis.
- Identified repair and upgrade requirements needed to meet safety and quality standards.
- Maintained up-to-date knowledge of regulatory changes to ensure inspections were conducted in line with current laws.
Education
Education
University of Louisiana At Lafayette
Lafayette, LAPastoral Ministries
Christian Bible College And Seminary
Blue Springs, MO04.2013
High School Diploma -
Opelousas High School
Opelousas, LA05.1995
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Decision-Making
- Employee relations and conflict resolution
- Planning and Implementation
- Staff Training
- Staff Management
- Inventory Management
- Operations Oversight
- Policies and procedures implementation
- Client Relationships
- Inventory Control
- Data Management
- Product Management
- Warehouse Operations
- Vendor Sourcing
Timeline
Operations Manager
Cooling Tower Resouces
07.2021 - Current
Inside Sales Coordinator
Midwest Cooling Tower Svs
04.2019 - 07.2021
Senior Pastor
First Baptist Church
11.2005 - 03.2019
Cooling Tower Inspector
Midwest Cooling Tower Svs
02.1999 - 10.2005
Education
University of Louisiana At Lafayette
Pastoral Ministries
Christian Bible College And Seminary
High School Diploma -
Opelousas High School
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