
Clinical pharmacist, pioneer of award-winning discharge pharmacy patient care program at Jesse Brown VA Medical Center (JBVAMC) dedicated to excellence in customer service and patient safety through organization clinical skills, collaborative relationships, and teamwork. Honored to serve a veteran population for 18 years. funneling that experience towards mentorship of pharmacy and medical providers along the way.
Created and managed comprehensive, multidisciplinary discharge pharmacy program providing safe, efficient, c
ustomer-service based care for up to 40 veterans each day.
Optimized patient care through organization, clinical review, collaboration with healthcare teams, delivery of customized patient education, and chart documentation.
Developed educational documents for patient care used by healthcare teams to enhance understanding of disease states and medication use.
Served as subject matter expert for numerous medical center committees and process improvement teams addressing discharge flow and provision of care.
Compiled and delivered performance data to leadership pertaining to patient safety and efficiency measures.
Precepted dozens of pharmacy students and residents offering a specialized, unique learning opportunity in the discharge pharmacy program.
Trained pharmacists and guided medical residents in navigating key clinical and practical issues needed for efficient and safe discharge transitions.
Clinical review and medication reconciliation
Customer service to patients/healthcare team
Educational creativity
Problem solving
Policy development and implementation
Relationship building
2024 BLS Certification
2024 Certificate of Appreciation Northwestern University and University of Illinois medical residency programs
2014 Champion of VA Competion for Innovative Processes - Discharge Pharmacy Program
2019 xxxxxx
Demonstrated statistically significant potential healthcare cost avoidance of up to $5million annually.
2009 Xxxxxxx
Showed a potential for correction of up to 1261 medication related errors through post discharge pharmacists interventions.