Chad Carter
Clayton,NC
Summary
Warehouse Loading Manager at Pepsi Bottling Ventures LLC, skilled in team leadership and conflict resolution. Successfully enhanced customer satisfaction by reducing load errors and improve accuracy on inventory management, fostering a high-performing culture with a team that cares about their performance and results. Proven ability to mentor staff and implement solutions to challenges, driving operational efficiency and employee engagement. Committed to continuous improvement and talent development.
Knowledgeable with history of managing teams and driving operations to success. Helped implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making on a regular basis.
Overview
16
16
years of professional experience
Work History
WAREHOUSE LOADING MANAGER
Pepsi Bottling Ventures LLC
02.2010 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
NEUSE BAPTIST CHRISTIAN SCHOOL
Raleigh, NCSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Staff management
- Task delegation
- Documentation and reporting
- Operations management
- Conflict resolution
- Performance evaluations
- Product management
Accomplishments
- Green Belt Lean Six Sigma
- Managed team of 4 supervisors with up to 80 team members.
- Reduced damages in products by coaching team members in handling and loading.
- Ensured deployment at launch of all new products being permanent or LTO.
- Guided team members in their operational development by providing constructive feedback, recognizing their achievements, and offering clear explanations to support continuous improvement.
Timeline
WAREHOUSE LOADING MANAGER
Pepsi Bottling Ventures LLC
02.2010 - Current
NEUSE BAPTIST CHRISTIAN SCHOOL
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