Chad Castille
Powell,Ohio
Summary
Talented Truck Driver with good route planning, payment handling and customer service skills. Offering Number years of experience and basic maintenance knowledge. Performance-driven and detail-oriented with methodical approach to following through on every need.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Experienced Commercial Truck Driver handles different types of loads with skill and efficiency. Well-organized and resourceful with superior work ethic and Number+ years in logistics. Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating Type trucks and Type trailers, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork, and meeting company objectives.
Overview
20
20
years of professional experience
Work History
CDL Truck Driver
Werner Enterprises
01.2024 - Current
- Executed operation of commercial vehicles while adhering to safety regulations.
- Executed comprehensive pre-trip and post-trip inspections to guarantee vehicle safety standards.
- Optimized delivery schedules to ensure timely fulfillment of customer expectations.
- Oversaw meticulous logging of driving hours and vehicle maintenance records.
- Diagnosed mechanical issues, executed basic repairs, and escalated serious concerns to management.
- Enhanced customer satisfaction by proactively addressing and escalating concerns for prompt resolution.
- Navigated dynamic routes and traffic conditions to ensure timely deliveries.
CDL Truck Driver
SafeVak
06.2022 - 01.2024
- Operated commercial vehicles in compliance with safety regulations.
- Conducted pre-trip and post-trip inspections to ensure vehicle safety.
- Managed delivery schedules efficiently to meet customer expectations.
- Maintained accurate logs of driving hours and vehicle maintenance records.
- Adapted quickly to changing routes and traffic conditions for timely deliveries.
- Operated with safety and skill to avoid accidents and delays.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Sheriff's Deputy
St. Landry Parish Sheriff's Office
09.2016 - 06.2022
- Enforced local and state laws to maintain public order and safety.
- Conducted traffic stops, issuing citations, and assisting with accident investigations.
- Assisted in crime scene investigations, gathering evidence for ongoing cases.
- Collaborated with law enforcement agencies to coordinate emergency response efforts.
- Documented incidents and prepared detailed reports for court proceedings.
- Participated in patrol operations to deter criminal activity and ensure public safety.
- Implemented innovative problem-solving techniques to address community issues, reducing repeat calls for service.
- Collaborated with other law enforcement agencies for more effective crime prevention and response strategies.
- Improved community safety by conducting regular patrols and responding to emergency situations promptly.
- Participated in ongoing training opportunities to stay current with industry standards and maintain peak performance levels.
- Enhanced public trust through positive interactions, attending community events, and addressing citizen concerns.
- Provided first aid and crisis intervention services to individuals experiencing physical or emotional distress.
- Handled civil disputes professionally and efficiently, promoting peaceful resolutions whenever possible.
Sales Associate
Greg Tilley's Mobile Homes
09.2015 - 09.2016
- Assisted customers in product selection and provided tailored recommendations to enhance shopping experience.
- Maintained knowledge of current promotions and sales to effectively communicate offers to customers.
- Managed inventory levels, ensuring stock availability and timely replenishment of merchandise displays.
- Trained new sales associates on customer service standards and operational procedures for efficiency.
- Resolved customer inquiries and complaints with professionalism, contributing to high satisfaction rates.
- Collaborated with team members to achieve sales targets and improve overall store performance through strategic initiatives.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Service Advisor
Sterling Ford and Lincoln
09.2014 - 09.2015
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Coordinated service appointments, optimizing workflow for improved scheduling accuracy.
- Assisted technicians by communicating customer concerns, ensuring clarity in service needs.
- Conducted follow-up communications with customers to ensure satisfaction post-service completion.
- Implemented quality control measures, increasing consistency in service delivery standards.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
- Assisted in training new Service Advisors, sharing best practices for effective communication and problem-solving skills.
Restaurant General Manager
Burger King
06.2013 - 09.2014
- Directed daily operations, ensuring high standards of service and efficiency.
- Implemented training programs, enhancing staff performance and customer satisfaction.
- Developed and managed budgets, optimizing resource allocation across departments.
- Established marketing strategies, increasing brand visibility and driving sales growth.
- Analyzed performance metrics, identifying areas for operational improvement and cost reduction.
- Fostered a positive work environment, promoting team collaboration and retention initiatives.
- Oversaw compliance with health regulations, maintaining safety standards throughout the restaurant.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
Restaurant General Manager
McDonald's
05.2007 - 06.2013
- Coordinated supplier relationships, negotiating contracts to improve quality and reduce costs.
- Correctly calculated inventory and ordered appropriate supplies.
- Set clear expectations and created positive working environment for employees.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
- Implemented new employee onboarding processes, providing comprehensive training that promoted retention and a strong understanding of company culture.
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Enhanced customer satisfaction through consistent delivery of high-quality food and service.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Ensured compliance with all health department regulations as well as company policies and procedures.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages, glassware and other materials.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Oversaw facility maintenance, ensuring a clean, safe, and inviting atmosphere for patrons.
- Evaluated performance metrics regularly, identifying areas for improvement and adjusting strategies accordingly for continued growth in sales figures.
Operations Manager
Command Center Staffing
03.2006 - 05.2007
- Streamlined operational processes to enhance efficiency and reduce costs.
- Led cross-functional teams to implement strategic initiatives, improving service delivery.
- Developed training programs for staff, fostering skill advancement and teamwork.
- Analyzed performance metrics to identify areas for process improvement and innovation.
- Managed vendor relationships, negotiating contracts to optimize procurement strategies.
- Established standard operating procedures ensuring compliance with industry regulations.
- Coordinated project timelines and resources, aligning with organizational goals for successful outcomes.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Education
GED -
Opelousas High School
Opelousas, LATimeline
CDL Truck Driver
Werner Enterprises
01.2024 - Current
CDL Truck Driver
SafeVak
06.2022 - 01.2024
Sheriff's Deputy
St. Landry Parish Sheriff's Office
09.2016 - 06.2022
Sales Associate
Greg Tilley's Mobile Homes
09.2015 - 09.2016
Service Advisor
Sterling Ford and Lincoln
09.2014 - 09.2015
Restaurant General Manager
Burger King
06.2013 - 09.2014
Restaurant General Manager
McDonald's
05.2007 - 06.2013
Operations Manager
Command Center Staffing
03.2006 - 05.2007
GED -
Opelousas High School