Chad Christiansen
Rocklin
Summary
Dynamic bartender with a proven track record at Liquid Therapy, excelling in customer service and event planning. Skilled in POS system operation and adept at creating a vibrant atmosphere. Recognized for effectively managing difficult customers while ensuring a memorable experience, showcasing strong multitasking abilities in fast-paced environments.
Overview
24
24
years of professional experience
Work History
Bartender
Liquid Therapy
Fair Oaks
06.2020 - 05.2025
- Stocked ice bins and coolers as needed throughout shift.
- Provided drink suggestions to customers based on their preferences.
- Performed opening and closing duties including restocking supplies.
- Assisted in setting up the bar for service shift.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Adhered to state regulations regarding serving alcohol responsibly.
- Processed payments accurately and efficiently with POS system.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Greeted customers and provided excellent customer service.
- Cleansed glasses with sanitizing solution after each use.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Collected and organized daily till totals and tips.
- Trained new bartenders on drink preparation and upselling techniques.
- Planned and coordinated special events to boost customer numbers and profits.
- Greeted guests with friendliness and professionalism.
- Effectively multitasked within fast-paced environment.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Neatly sliced and pitted fruit for garnishing drinks.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
Bartender
Jan's Lounge
Orangevale
01.2009 - 01.2020
- Performed opening and closing duties including restocking supplies.
- Stocked ice bins and coolers as needed throughout shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Provided drink suggestions to customers based on their preferences.
- Developed good working relationships with fellow employees through effective communication.
- Processed payments accurately and efficiently with POS system.
- Collected and organized daily till totals and tips.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Restaurant Waiter
Claim Jumper Restaurant
Roseville
01.2007 - 06.2010
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
- Assisted guests with making food and beverage selections.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Resolved customer complaints in a polite manner according to company policy.
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Greeted customers, provided menus and answered questions about menu items.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Checked on guests during meals to ensure satisfaction with each course.
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
- Complied with all health department regulations regarding food handling, storage and sanitation standards.
- Provided exceptional service to high volume of daily customers.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
Firefighter
Stratmoor Hills Fire Department
Colorado Springs
01.2001 - 01.2007
- Assisted in responding to emergency calls, assessing situations, and providing necessary medical aid.
- Inspected vehicles for proper operation prior to use on emergency calls.
- Transported injured persons safely from accident sites to hospitals for treatment.
- Extinguished fires using water hoses, chemical extinguishers, smoke ejectors, and other tools.
- Performed search and rescue operations in hazardous environments.
- Evaluated incident scenes for possible victims requiring medical attention or evacuation assistance.
- Prepared detailed reports concerning all activities at emergency scenes.
- Assisted in cleaning up hazardous materials following an incident scene.
- Participated in training drills and exercises to maintain proficiency in fire suppression tactics.
- Coordinated with other first responders during multi-agency responses.
- Conducted regular safety inspections of buildings to identify any potential hazards.
- Operated specialized equipment such as pumps, aerial ladder trucks, and hazardous material units.
- Communicated effectively with crew members while performing tasks under stressful conditions.
- Maintained firefighting equipment, including hoses and ladders, on a daily basis.
- Communicated with other firefighters and emergency personnel to relay observations, equipment needs, and other relevant information.
Skills
- POS system operation
- Customer service
- Event planning
- Creating a fun inviting atmosphere with various themed nights
- Strong multitasking
- Patience and tolerance
- Team player attitude
- Outgoing personality
- Highly reliable
- Hospitality service expertise
- Handling difficult customers
- Anticipating guest needs
Timeline
Bartender
Liquid Therapy
06.2020 - 05.2025
Bartender
Jan's Lounge
01.2009 - 01.2020
Restaurant Waiter
Claim Jumper Restaurant
01.2007 - 06.2010
Firefighter
Stratmoor Hills Fire Department
01.2001 - 01.2007
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