Summary
Overview
Work History
Education
Skills
Timeline
Generic

CHAD CLARK

Round Lake Beach,IL

Summary

Dynamic professional with over 15 years of experience in customer-facing roles, specializing in tailored office solutions that enhance client satisfaction and operational efficiency. Proven expertise in inventory supply management exceeding a decade, ensuring optimal stock levels and streamlined processes. Over 5 years of hands-on experience in warehouse operations, complemented by a solid understanding of logistics, including domestic and international freight shipping. Committed to leveraging a comprehensive skill set to drive organizational success and improve service delivery.

Overview

17
17
years of professional experience

Work History

Site Manager

Ricoh USA
06.2023 - Current
  • In charge of managing daily operations of a small-medium size site while managing a small team of direct reports
  • Work with and provide feedback to customer in order to improve business practices.
  • Responsible for evaluating team member performance and providing career development and training opportunities.
  • Is responsible for creating/supporting site required reporting, customer presentations and business reviews to ensure alignment with contractual requirements.
  • Manages timesheets of staff including vacation requests, overtime worked, and any corrections that may be needed.
  • Ensured that all contractual services were executed in a daily basis. Such as printing, shipping and receiving, mail, facilities and reception.

Site Lead

Ricoh USA
07.2016 - 06.2023
  • Entered and submitted all billing data monthly.
  • Managed supplies/inventory levels.
  • Maintained accurate print production reports and submitted monthly for customer review.
  • Processed and shipped outgoing FedEx packages through Ship Manager Software.
  • Operated and managed intelligent lockers.
  • Operated high volume printing equipment.
  • Maintained and provided first responder service to fleet copiers and escalated issues to service team when needed.

Warehouse Operator

Medline Industries
05.2018 - 02.2023
  • PT (Part time)
  • Palletize and wrap medical supplies.
  • Label and scan outbound orders in preparation for shipping.
  • Load outbound shipments onto trailer via walkie or pallet jack.
  • Lock and release trailers before and after truck has been loaded.

Tech Specialist & Team Lead

Canon Business Solutions/Ricoh USA
11.2008 - 06.2016
  • Maintained all inventory levels of shipping supplies.
  • Coordinated and scheduled freight pickups with carriers
  • Responded to and coordinated service calls required by the customer.
  • Logged in all incoming customer FedEx, DHL and UPS packages.
  • Assisted with delivery of all incoming packages to the appropriate facility contact.

Education

High School Diploma -

Mundelein High School

Skills

  • Experienced in Microsoft Office applications
  • Team leadership experience
  • Strong customer service abilities
  • Independent problem solver
  • Efficient task management
  • Adaptable learner
  • Inventory management
  • Experienced in forklift operation
  • Purchasing
  • Buying
  • Effective team leadership
  • Effective problem resolution
  • Site management

Timeline

Site Manager

Ricoh USA
06.2023 - Current

Warehouse Operator

Medline Industries
05.2018 - 02.2023

Site Lead

Ricoh USA
07.2016 - 06.2023

Tech Specialist & Team Lead

Canon Business Solutions/Ricoh USA
11.2008 - 06.2016

High School Diploma -

Mundelein High School

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