Chad Cooper

• Managed the day-to-day operations of the Global Security program and Security Operations Center for Morgantown, WV locations.
• Responsible for an approximate annual budget of 1.2 million.
• Reviewed contracted guard force monthly invoices for accuracy.
• Responsible for the supervision, training and evaluation of the company’s contracted guard personnel.
• Authored, maintained and enforced Global Security policies, protocols, security standards, post orders and job descriptions.
• Audited the D3 Incident Management Software to ensure all incidents, investigations, patrols and security activities were properly documented.
• Managed Security projects to include installs and service tickets.
• Worked with the Global Security Operations Center to develop and execute on relevant security procedures and response to security incidents.
• Traveled to other company sites across the United States to perform risk and security assessments to ensure alignment with Global Security Standards.
• Monitored the company’s Access Control and Video Surveillance Systems, and investigated breeches of security and/or any suspicious activity.
• Controlled visitor, contractor, and vendor access to company property.
• Assisted Human Relations with any employee proceedings or actions.
• Performed investigations and interviews relating to employee actions, product diversion and workplace violence.
• Conducted regular tests of company’s Intrusion Alarm System and ensured company remained compliant with DEA regulations. Served as department POC for DEA and other Regulatory inspections.
• Acted as an Institutional Locksmith providing overall management of the company key project to include pinning and installing high-security cylinders and locks, cutting keys, repairing doors, servicing and repairing safes and vaults, issuing keys and performing annual key audits.
• Regular interactions with Department Heads and Executives in order to communicate issues and/or problems with SOP’s and security procedures.

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• Skilled in federal pre-employment and security clearance background investigations.
• Credentialed to work on investigations for U.S. Office of Personnel Management, U.S. Capitol Police, U.S. Customs and Border Protection, and U.S. Immigration and Customs Enforcement.
• Responsible for the training and evaluation of other investigators within USIS.
• Acted in a supervisory role as Team Leader.
• In 2006 and 2007 accepted additional responsibility by voluntarily serving in a supervisory role as the Dayton District Contractor Liaison.
• Frequent interactions with fellow team members, citizens of local communities, and with local, state, and government law enforcement agencies.
• Completed case assignments throughout West Virginia and assisted with cases in Connecticut, Massachusetts, Ohio, Pennsylvania, and Virginia.
• Required to work with minimal supervision while independently managing and prioritizing investigative caseload.
• Trained to handle sensitive, confidential, proprietary, and PII information.
• Supervised investigative and inspection teams by enforcing reporting protocols and deadlines.
• Prepared work schedules and assigned cases to individual investigators.
• Updated documents, prepared reports and maintained case files
• Planned and supervised surveillance operations.
• Successful completion of an SSBI (10-yr investigation) in 2002.
• Successful completion of an SSBI-PR (5-yr investigation) in 2007.
• Recipient of several Investigator Incentive and "Night on the Town" awards due to outstanding performance within my district and team.