Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chad Cooper

Pembroke,NC

Summary

Driven professional with a track record of enhancing customer satisfaction and streamlining billing processes at State Farm. Demonstrates exceptional customer service and excellent time management skills. Skilled in resolving billing discrepancies and managing cash flow accurately. Proven ability to maintain professionalism and courtesy, ensuring accurate financial statements and efficient customer transactions. Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management.

Overview

2
2
years of professional experience

Work History

Teller

PNC Bank
12.2023 - Current
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.

Billing Specialist

State Farm
08.2023 - 12.2023
  • Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Provided excellent customer service, developing and maintaining client relationships.
  • Monitored customer accounts to identify and rectify billing issues.

Accounts Payable Clerk

Southern Christian Transportation
09.2022 - 07.2023
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Prepared vendor invoices and processed incoming payments.
  • Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.

Education

BBA - Finance

University of North Carolina At Pembroke
Pembroke, NC
05.2024

High School Diploma -

Purnell Swett High School
Pembroke, NC
06.2018

Skills

  • Exceptional customer service
  • Strong Work Ethic
  • Professionalism and Courtesy
  • Excellent time management skills

Timeline

Teller

PNC Bank
12.2023 - Current

Billing Specialist

State Farm
08.2023 - 12.2023

Accounts Payable Clerk

Southern Christian Transportation
09.2022 - 07.2023

BBA - Finance

University of North Carolina At Pembroke

High School Diploma -

Purnell Swett High School
Chad Cooper