Chad Credeur
Mechanical
Houma,LA
Summary
Dynamic account manager and business developer with over 30 years of expertise in the HVAC, plumbing, and refrigeration sectors. Proven track record in managing large-scale projects, negotiating effectively, and fostering strong relationships with customers, operational teams, trade partners, and vendors. Military experience enhances the ability to deliver immediate emergency solutions while focusing on long-term strategies for customer success. As a certified Lean Six Sigma professional, prioritizing process optimization and operational efficiency ensures exceptional customer satisfaction and drives sustainable business growth.
Overview
30
30
years of professional experience
Work History
Account Manager
Gallo Mechanical Services
05.2017 - 04.2025
- Responsible for regional growth in all areas. From Lake Charles, LA – Pan Handle of Florida.
- Accountable for building and managing my pipeline and forecasting for the leadership groups.
- Responsible for building a dashboard for all sales reps to use, which enabled accurate forecasting for the leadership groups.
- Managed the sales calls and the forecast for the service business for over a year, from 2019 to 2020, and transitioned the forecasting data to the new Service Leadership that was put into place for the service business.
- As the service business grew and regions became established, I helped transition key accounts within the new territory to new sales representatives responsible for that market.
- Adapting to market conditions when COVID arrived and increasing service revenue throughout all our service regions, so we could help keep our core employees and find solutions for our key clients as they were adapting as well.
Operational Sales- Southeast
HUSSMANN
08.2014 - 05.2017
- Responsible for new account growth to meet AOP commitments.
Area Service Manager
HUSSMANN
01.2009 - 01.2014
- Responsible for the overall Refrigeration / HVAC service operations in four states, we conducted business in Louisiana, Mississippi, Alabama, and Florida.
- P&L responsibility.
- Monitor profit margins and formulate reports for monthly forecasting to ensure AOP commitment was upheld. Also, formulated action plans and assigned certain tasks in that action plan to meet the AOP commitment.
Account Manager
HUSSMANN
01.2004 - 01.2009
- Responsible for maintaining a high level of service for assigned customers in the Gulf South Region.
- Coordinate repairs and projects with customers within the region.
- Monitor profit margins and formulate reports for monthly forecasting.
- Reviewing invoices and orders for accuracy.
Project Manager
EMERSON RETAIL SERVICES
02.2002 - 01.2004
- Coordinated retrofit energy management systems installations for HEB and Kroger stores.
- Responsible for maintaining a service contract on sixty HEB supermarkets.
Refrigeration Service Technician
INGERSOL RAND HUSSMANN CORPORATION
05.2000 - 01.2002
- Completed new supermarket system start-ups of refrigeration systems and HVAC.
- Coordinated retrofit controls installations to existing stores without shutting down operations.
- Assisted Hussmann technicians in the diagnostic and repair procedures for the new electronic control systems and variable speed drive controls.
- Performed service duties for local accounts in the Gulf South.
2ND Class Petty Officer E-5
THE UNITED STATES NAVY
04.1995 - 04.1999
- Served as Plant Manager.
- Served as the trend analysis manager for the maintenance of diesel engines and turbine generator stations.
- Served as the EOOW (Engineer of the watch), responsibilities included managing the operation of the main propulsion engines, electrical distribution grid, and auxiliary support systems supervision.
Education
High School -
H.L. Bourgeois Central High School
Gray, LA01.1994
Skills
- Proficient in Microsoft Office
- Financial analysis and reporting
- Precise sales predictions
- Building strategic partnerships
- Market growth and brand visibility
- Skilled in CRM software
- Skilled in negotiation techniques
Accomplishments
- Navy Achievement Award 1998
- Navy Conduct Awards 1995 – 1999
- Navy Letters of Commendation and Appreciation
- Exceeding business goals and plans in two years versus three as planned.
Training
- Lean Six Sigma / Yellow Belt
- Effective Leadership / Management Training
- Coaching for Performance
- Frontline Leader
- Quality Assurance
- RSES Refrigeration and Air Conditioning
- Cummins Diesel Engine
- Detroit Diesel Engine Service
Languages
English
Full Professional
Timeline
Account Manager
Gallo Mechanical Services
05.2017 - 04.2025
Operational Sales- Southeast
HUSSMANN
08.2014 - 05.2017
Area Service Manager
HUSSMANN
01.2009 - 01.2014
Account Manager
HUSSMANN
01.2004 - 01.2009
Project Manager
EMERSON RETAIL SERVICES
02.2002 - 01.2004
Refrigeration Service Technician
INGERSOL RAND HUSSMANN CORPORATION
05.2000 - 01.2002
2ND Class Petty Officer E-5
THE UNITED STATES NAVY
04.1995 - 04.1999
High School -
H.L. Bourgeois Central High School
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