Chad David Boles
Union
Summary
Experienced professional with a diverse background in AutoCAD, procurement, customer service, ethics, military leadership, and security services.
Skilled in AutoCAD software, with a comprehensive understanding of drawing objects, precision, and modifying objects. Proficient in navigating procurement processes for the public sector and utilizing ConcurGov for travel authorization and voucher management. Strong focus on improving customer experience and ensuring compliance with ethical standards.
Well-versed in information systems security and awareness, as well as insider threat prevention. Demonstrated expertise in project management using Project 2016 for Windows, including configuring projects, managing resources, and tracking progress. Committed to upholding taxpayer rights and maintaining adherence to travel policies. Knowledgeable in the Merit System Principles and Prohibited Personnel Practices.
Military and Security Expertise:
- Trained and managed Marines in Afghanistan and Iraq, overseeing convoy security operations, ensuring the safety and efficiency of missions.
- Extensive experience in facilities management and security services within the Department of the Treasury, Internal Revenue Service.
- Strong leadership and team management skills, particularly in high-stress environments, fostering teamwork and effective problem-solving.
- Comprehensive understanding of security protocols and procedures, with a focus on information systems security and cybersecurity awareness.
- Dedicated to insider threat prevention and maintaining a secure operational environment.
A proven leader with a commitment to excellence, professionalism, and continuous improvement.
Overview
18
18
years of professional experience
Work History
Facilities Management Security Services Assistant
Department of the Treasury Internal Revenue Service
06.2024 - 02.2025
- Managed planning, scheduling, and coordination of REFM projects under 10,000 square feet.
- Created comprehensive plans for office locations and space realignments.
- Consulted with managers and peers to identify and define customer needs and requirements
- Prepared customized presentations tailored for varying management requirements.
- Drafted comprehensive summaries outlining diverse strategic approaches.
- Employed comprehensive project management techniques in successful task completion.
- Created efficient workstation layouts based on negotiated agreements.
- Executed and monitored multiple project phases seamlessly in collaboration with various stakeholders.
- Performed cost-benefit assessments for multiple project components and associated programs.
- Analyzed estimated costs and calculated potential benefits of proposed projects.
- Identified program needs and independently performed a wide range of actions such as planning, developing, analyzing, managing and implementing services
- Directed multiple support services projects successfully.
- Defined requirements for support services programs through collaboration with management.
- Supplied comprehensive technical data for managerial decision-making.
- Identified and communicated ongoing updates in logistical programs to customers.
- Conducted thorough research using diverse sources, including electronic media, to gather specifications for support services programs.
- Analyzed effectiveness and efficiency of facilities services programs.
- Functioned as the designated Contracting Officer's Technical Representative (COTR) for national and local contracts.
- Oversaw contract compliance to ensure adherence to terms and performance work statement.
- Reported and notified Contracting Officer of faulty or nonconforming work incidents.
- Verified contractor performance by liaising with customers regarding service or product fulfillment.
Homeland Security Armed Protective Officer
Hana Security Services
05.2016 - 05.2024
- Training and Certifications: American Red Cross Adult and Pediatric First Aid/CPR/AED, Oleoresin Capsicum (OC), Monadnock Expandable Baton, Firearms Qualification Pistol, Homeland Security course, National Weapons Detection Training Program (NWDTP), X-ray Machine, Magnetometer, Portable hand held metal detector, Active Shooter/Hostage situation, Fire and Explosion, Bomb and bomb threats, Hazmat Incidents, Security Clearance
- Related Skills and Duties: Department of Homeland Security Protocols, Access Control Systems, Verifying Identification Cards, Proper badging of visitors, Control Center Operations; Monitoring interior and exterior cameras and alarm system, Monitoring security outside of facilities, Monitoring all secured doors, Security checks on other officers on duty hourly, Monitoring all radio communication, Dispatching Officers to different codes and incidents, Logging all important information in duty log book, Filling out and filing proper incident reports, Passing along all pertinent information to Officers, Taking statements from individuals and witnesses, Reviewing information, procedural changes, and responsibilities, Executing emergency closure procedures (ECP) during emergencies to ensure all ingress and egress of personnel, property, equipment, vessels or vehicles are denied, Roving/Patrolling Physical Security Officer duties; Exterior and Interior patrols checking perimeter, secured doors, cameras, welfare of everyone in facility, security breaches, criminal or suspicious activities, Escorting and courier services to ensure safe and timely delivery of personnel and property, Assisting in emergency operation plans and procedures to be followed in the event of any major catastrophe, such as hurricanes, earthquakes, floods, conflagration, and hostile acts to ensure adequate security procedures are maintained within the command, Use of physical and deadly force if required, Courteous and tactful of employees within the facility, Report all security maintenance issues of facility when contributing to the health and welfare of employees, Promotion of good public relations to employees and visitors, Supervision that all Government Sanctions are carried out, Responding to emergency calls/taking action: Officer in distress, Domestic disturbances in workplace, Violations of rules and regulations, Medical emergencies, Fire alarms/Inclement weather, Maintenance and Sanitation Emergencies, Maintaining control and discipline of employees in emergency situations and evacuations, Explaining procedures and processes to ensure effectiveness of operations, First line of defense in protecting the facility, Preforming procedures in a professional manner to discourage, detect and detain potential threats to the facility, Sufficient knowledge of programs and operations, Checking the identification of individuals (ID's) to ensure only authorized people and/or vehicles enter the facility I am protecting, Preventing unauthorized people from entering the facility, Verifying Deliveries by checking ID's, bill of landing, manifest and cargo manifest, Ensuring only authorized materials leave the facility, Enforcing the access control restrictions established for the facility and the Rules and Regulations Governing Conduct on Federal Property, Inspecting proper identification to make sure Expired or altered ID are not used for identification purposes and denying the individual's access, Confiscating suspected altered or fraudulent IDs, detaining the person presenting it, and then immediately notifying the Homeland Security MegaCenter, Detaining any person suspected of criminal activity, Determining that all persons and property meet admission requirements before being granted access to Federal property, Conducting administrative inspections of persons and packages as a condition of being granted admission into a Federal facility searching for weapons, explosives, and prohibited items from being introduced into the facility, Detaining any person found to be in possession of an illegal weapon, explosive, or other dangerous illegal items and alerting Homeland Security MegaCenter, Detaining any person suspected of involvement in a criminal activity alerting Homeland Security MegaCenter, Collecting factual information to ensure quality of service, Preparing documents using proper grammar, spelling, punctuation, and other commonly used formats, Physical security examination of vehicles and its contents by utilizing procedures and standard practices, Determining vehicle access procedures to facility to ensure proper security, Verify the identity of the driver and passengers as required by facility access procedures, Remaining vigilant and observant, Implantation of security program components, access control systems, alarm monitoring systems and CCTV systems, Coordination of Security placements around exterior and interior of facility
Motor Transport Operator
United States Marine Corps
02.2007 - 01.2011
- Accomplishments: Honorable Discharge, Motor Transport Operator, Security Force Commander, Deployments: Operation Iraqi Freedom (2007-2008) and Operation Enduring Freedom Afghanistan (2009-2010), Rifle Range Expert 3rd Award, Rifle Range Instructor, Combat Vehicle Operations Instructor, Global War on Terrorism Service Medal, Afghanistan Campaign Medal, Marine Corps Good Conduct Medal, Iraq Campaign Medal, Sea Service Deployment Ribbon, National Defense Service Medal, NATO Medal-ISAF Afghanistan
- Training: Extensive Firearms training, CPR/First Responder training, Monadnock Expandable Baton, Oleoresin Capsicum (OC), Leadership, Code of Conduct, Sexual Harassment, Suicide Awareness, Alcohol and Substance Abuse, Stress Management, Secure Data Information training June-July 2007, Emergency Operations and Emergency Procedures training, Classroom Instructor, Oral and Written Communication Skills Training October November 2008, Microsoft Excel, Word, and PowerPoint, Non Commissioned Officer Course, Driver Awareness Course
- Related Skills and Duties: Squad leader with 12 Marines that I supervised, Clerical Procedures, Security reviews and assessments, Secure Data Entry, Implementing physical security procedures, standards, policies, practices and concepts to assist in base security, Applying technical rules, regulations and guidelines for physical security to take action in resolving security needs in Afghanistan and Iraq, Working with security force command on theories, techniques, methods to determine the effectiveness of security operations, Setting precedents and explaining procedures to resolve security service requests, Meeting with security officers to deal with security concerns, Accountability of Marines, serialized gear and equipment, Reviewed procedures and work provided by Marines, Reviewing requests of Marines to ensure clarity, organizational skills to resolve reoccurring problems, Review Performance information of Marines, Making sure Marines received proper security training such as deadly force and physical force, Rifle and Pistol marksmanship, Combat Vehicle Operations, convoy security, Communication Skills, Creating PowerPoint presentations for a classroom setting to instruct and inform Marines, Maintaining a database and documents that track and monitor Marines training, Report preparation, Report review to assure they meet requirements and they are complete, clear and understandable, Logistics of motor pool organization, convoy staging, vehicle order, passenger manifest, cargo equipment designation, Security Operations such as assign gunners to which vehicle, designation of gun trucks throughout convoy, Directed work flow of operations to ensure timelines, Verifying timeframes were maintained with proper information pas down, Inventory of secured gear, proper filing of secure paperwork, Effectively passing down information and reports, Implementation of security procedures and processes, Reviewed work provided by Marines under me to resolve recurring problems, Review of security information to ensure safety, standards and policies were maintained, Maintained/Patrolled security perimeters of facilities
Laborer
Michels Construction
03.2014 - 04.2015
- To preform labor duties that were required of me
- Run heavy machinery safely
- Traffic Flow and Control
Milling Machine Operator
Eaton Asphalt
04.2011 - 01.2013
- Milling machine operations: Calibration of machine, Maintaining cutting depth, Proper service of machine, Safety of those working around the machine, Traffic Flow and Control
Education
High School Diploma -
Larry A Ryle High School
Union, KYSkills
- Training and leadership
- Combat leadership
- Fast learner
- Time management
- Attention to detail
- Team collaboration
- Verbal and written communication
- Data entry
- Problem-solving
- Workload management
- Excel shortcuts
- AutoCAD basics
- Microsoft Word proficiency
- Computer proficiency and Microsoft office
- Teamwork and collaboration
- Adaptability and flexibility
- Effective communication
- Decision-making
- Interpersonal skills
- Teamwork
- Physical security
- Access control management
- Security policy development
- Incident response
- Performance management systems
- Confidentiality adherence
- Data entry proficiency
- Cross-cultural sensitivity
Timeline
Facilities Management Security Services Assistant
Department of the Treasury Internal Revenue Service
06.2024 - 02.2025
Homeland Security Armed Protective Officer
Hana Security Services
05.2016 - 05.2024
Laborer
Michels Construction
03.2014 - 04.2015
Milling Machine Operator
Eaton Asphalt
04.2011 - 01.2013
Motor Transport Operator
United States Marine Corps
02.2007 - 01.2011
High School Diploma -
Larry A Ryle High School
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