Summary
Overview
Work History
Education
Skills
Timeline

Chad DeSanctis

Caldwell,ID

Summary

Dynamic leader with a proven track record at Wendy's and Jimmy John's, excelling in multi-unit management and strategic planning. Spearheaded operations, enhancing profit margins and fostering high employee satisfaction through effective leadership and training. Skilled in budget management and customer service, consistently exceeding targets and nurturing key relationships for long-term success.

Overview

17
17
years of professional experience

Work History

District Manager

Wendy's
03.2022 - 11.2024
  • Supervised various locations, enforcing high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Built relationships with customers and community to establish long-term business growth.

General Manager

Wendy's
12.2019 - 03.2022
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.

Area Manager

Jimmy John's Gourmet Sandwiches
08.2014 - 08.2018
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Supervised various locations, enforcing high-quality standards of operation.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

General Manager

Jimmy John's Gourmet Sandwiches
05.2008 - 08.2014
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.

Education

High School Diploma -

Lehigh Senior High , Lehigh Acres, FL
05-2002

Skills

  • Leadership skills
  • Recruiting and hiring
  • Strategic planning
  • Customer service
  • Training and coaching

  • Operations management
  • Team development
  • Multi-unit management
  • Leadership development
  • Budget management

Timeline

District Manager - Wendy's
03.2022 - 11.2024
General Manager - Wendy's
12.2019 - 03.2022
Area Manager - Jimmy John's Gourmet Sandwiches
08.2014 - 08.2018
General Manager - Jimmy John's Gourmet Sandwiches
05.2008 - 08.2014
Lehigh Senior High - High School Diploma,
Chad DeSanctis