Chad dew
Oriole Beach,FL
Summary
Strategic Customer Service Sales Representative committed to driving consistent customer and revenue growth with strong networking and prospecting skills. Skillful in converting leads into customers, keeping accounts serviced and maintaining competitive sales numbers. Excellent relationship-building, communication and multitasking abilities.
Overview
8
8
years of professional experience
Work History
Salesman
Buffalo Rock Pepsi
Pensacola, FL
04.2022 - Current
- Partnered with stores to help accomplish top and bottom line metrics that directly affect P&L performance.
- Building a foundational customer base that directly drove in-store customers, as well as digital customers, this helped grow not only my current business but also my partner's business.
- Developed relationships with key accounts to increase sales volume.
- Demonstrated product features, benefits and use to potential buyers.
- Maintained a current knowledge of market trends and competitive activities in the sales area.
Account Merchandiser
Buffalo Rock Pepsi
Pensacola, FL
03.2021 - 04.2022
- Maintained thorough knowledge of product lines, pricing, promotions, and merchandising techniques.
- Created displays to showcase products in store windows and other areas.
- Assisted customers in selecting the right products based on their specific needs.
- Consulted with management regarding inventory levels, stock rotation, and new items added to shelves.
- Maintained the planograms to ensure shoppers could find the products they were looking for.
Team Lead Comsumables
walmart
Pensacola, FL
02.2017 - 03.2021
- Managed the flow of freight.
- Oversees numerous associates at once.
- Reviewed monthly P&L for final review and growth control expenses.
- Growth and development of associates in my department to expedite promotion.
- I was a key holder for the store, which was a 100-million-dollar store.
- Teaching and training to various metrics to improve store standards.
- Set company expectations and drove personal expectations with the area of coverage to grow and implement processes that would drive success for the business.
- Controlled the various level of inventory that flowed into and out of the store.
- Developed a standard of customer service and regulated it daily and weekly to ensure that we drove the customer experience growth toward positive results, measured them by following up, and reviewed customer satisfaction metrics.
Education
GED -
George Stone Technical College
Pensacola, FL04-2013
Skills
- Network development
- Client Service
- Process Improvement
- Sales Forecasting
- Customer Service
- Revenue Generation
- Customer Retention
- Account Management
- Expense Reporting
- Training and development
- Relationship Building
- Relationship selling
- Product management and pricing
- Exceeds sales goals
- Customer Relations
- Staff Training
- Product and Service Sales
Accomplishments
- Exceeded in promoting growth within my companies, in every aspect of leadership I was in I succeeded in promoting growth.
- Always pushing the PnL metrics to be higher than last year.
Timeline
Salesman
Buffalo Rock Pepsi
04.2022 - Current
Account Merchandiser
Buffalo Rock Pepsi
03.2021 - 04.2022
Team Lead Comsumables
walmart
02.2017 - 03.2021
GED -
George Stone Technical College
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