Chad Diamond
Mililani Town
Summary
Detail-oriented and hardworking professional focused on ensuring smooth and efficient company service and operation. Expertise in coordinating paperwork and records to avoid errors and delays. Recognized for reliability and ability to take on challenging tasks. Dedicated to business success and fostering positive relationships with team members and customers.
Overview
2026
2026
years of professional experience
Work History
Fuel Tanker Driver (CDL A - Double Tanker)
Knights Transport
- Loaded out of various load racks that include: Chevron, Aloha, HIE and the Military
- Transported/Loaded/Unloaded - Unleaded Fuel, Ultra Low Sulfur Diesel, Red-Dye Diesel, JP8, JP5 and Trasnmix
- Certified to off-load Transmix at the Chevron Refinery
- Operated pumps to off-load fuel into above ground fuel tanks and over the water tanks (tugboats, ISO tanks on barges)
- Followed proper procedure to ensure the safety of others while doing fuel deliveries
- Worked routes independently and had to supervise my routes to ensure it was completed in a timely and safe manner
- Conducted all field activities safely and accurately
- Followed guidelines established by Department of Transportation
Tractor Trailer Driver (CDL A)
Golden State Foods
- Delivered to various accounts, ensuring supplies were properly transported; approximately 800+ cases per route, weight varied up to 100 lbs
- Per case
- Entrusted with vendor account keys and their alarm codes to deliver products after hours
- Checked load inventories against invoices for accuracy
Tractor Trailer Driver (CDL A)
Y.Hata & Co., Ltd.
- Loaded and unloaded freight utilizing material handling equipment
- Communicated with customers on regular basis via phone and in person
- Performed physically demanding job, loading and unloading products
- Adapted well to adverse road conditions, customer requests, equipment malfunctions and product discrepancies
- Maintained accurate transportation logs including vehicle inspection reports on daily basis
Delivery / Driver (CDL B, CDL A)
C.S. Wo & Sons, Ltd.
- Operated vehicles in congested areas with limited space and potential obstacles
- Provided excellent customer service, answering questions and handling complaints from customers
- Assembling and delivery of furniture to various locations on the island, including military bases
Summer Intern
Island Movers, Inc.
- Participated in internal product and process improvement activities in the Mechanics Division
- Provided assistance to the department and worked with the manager to deliver supplies using company vehicles
Transportation Supervisor
Odom
10.2024 - Current
- Supervised daily transportation operations, ensuring timely deliveries and compliance with safety regulations.
- Trained new drivers on company policies and safety protocols, promoting a culture of safety.
- Implemented process improvements that increased on-time delivery rates and customer satisfaction levels.
- Collaborated with other departments to streamline cross-functional processes and enhance overall service delivery.
- Developed strong relationships with clients through consistent communication and excellent customer service practices.
- Oversaw coverage of open delivery routes to guarantee timely completion of all customer deliveries.
Transportation Supervisor
Y. Hata
10.2023 - 10.2024
- Managed daily operations and supervised routes
- Ensured delivery accuracy through detailed tracking
- Developed gamified program for driver engagement and awareness on delivery accuracy
- Enhanced operational efficiencies by understanding driver challenges
- Worked with drivers to build up moral and work on retention recognizing drivers needs and wants and implementing changes to create a more desired work environment
- Collected various reports and broke down the data to accurately track driver Incentive based pay
- Created multiple Excel spreadsheets for monitoring driver information
- Supported will call in retrieving orders when backlog occurred
- Helped drivers load second routes to ensure loads left promptly on second routes
- Delivered products to customer when short staffed to ensure we meet customer time windows and get all deliveries out
- Assisted in road calls to fix trucks when drivers trucks or equipment broke down to promptly get drivers back on their routes and to avoid having to call a third party to assist
Merchant Specialist II
Bank of Hawaii
10.2022 - 09.2023
- Completed efficient setup for point-of-sale systems
- Facilitated skill enhancement for effective operation of POS systems
- Facilitated resolution of problems related to POS hardware and software
- Helped clients review and manage bank records linked to their merchant accounts
- Ensured compliance with SEC regulations
- Consistently conducted customer follow-up calls to assess their experience with Bank of Hawaii
- Serviced client needs spanning multiple territories such as Hawaii, Saipan, and Guam.
- Provided detailed installation instructions and walkthrough guides for software
Warehouse Produce Manager
International Express
10.2020 - 10.2022
- Developed adequate scheduling to manage customer volume
- Ensured department's focus harmonized with corporate goals
- Ensured adherence to well-organized merchandising standards
- Defined clear objectives, enabling associates to meet expectations
- Kept precise records of production, shrink, sales and inventory
- Enhanced collaboration among associates to meet objectives
- Facilitated strong peer cooperation
- Organized products in assigned storage sections after unloading trucks
- Conducted comprehensive training sessions on job duties
- Verified shipment accuracy and integrity through detailed inspections
- Managed Produce Warehouse, including hiring, training and developing department associates
- Met company requirements for handling and receiving produce shipments
- Ensured accuracy and currency in records upkeep
- Consistently went above and beyond for organizational objectives
Router / Dispatcher / Acting Supervisor
Y.Hata & Co., Ltd.
02.2017 - 10.2020
- Scheduled and dispatched drivers for various shifts to appropriate locations in a highly active environment
- Performed appropriate adjustments on inventory levels
- Updated inventory and inventory discrepancies in warehouse management system including processing adjustments
- Exhibited and applied overall problem solving skills to maximize efficiency and operations
- Assisted manager with training of employees in transportation and warehouse operations
- Functioned independently with flexibility exercising creativity and independent judgement
- Nominated for Employee of The Year 2017
Sales Associate
C.W. Wo & Sons, Ltd.
02.2015 - 05.2016
- Promoted and sold furniture for office and residential spaces
- Solved product problems for customers in expeditious fashion
- Interacted with distribution networks, assist with product information, quotes and orders
- Utilized computers to determine product delivery and inventory levels
- Assisted in assembling furniture as needed in the warehouse
- Recognized for the first month on the sales floor as one of the top 3 sales person of the month
- Volunteered for assembling furniture for new sales store in Kapolei
Education
Commercial Drivers License - A - Doubles & Triples
Leeward Community College (OCEWD)
High School Diploma -
Mililani High School
Skills
- Effective Communication Skills
- Employee Relations
- Customer Care
- Order Processing
- Organized
- Responsible
- Reliable
- Exceptional Client Support
- Supportive Team Member
- Achievement-Driven
Timeline
Transportation Supervisor
Odom
10.2024 - Current
Transportation Supervisor
Y. Hata
10.2023 - 10.2024
Merchant Specialist II
Bank of Hawaii
10.2022 - 09.2023
Warehouse Produce Manager
International Express
10.2020 - 10.2022
Router / Dispatcher / Acting Supervisor
Y.Hata & Co., Ltd.
02.2017 - 10.2020
Sales Associate
C.W. Wo & Sons, Ltd.
02.2015 - 05.2016
Commercial Drivers License - A - Doubles & Triples
Leeward Community College (OCEWD)
High School Diploma -
Mililani High School
Fuel Tanker Driver (CDL A - Double Tanker)
Knights Transport
Tractor Trailer Driver (CDL A)
Golden State Foods
Tractor Trailer Driver (CDL A)
Y.Hata & Co., Ltd.
Delivery / Driver (CDL B, CDL A)
C.S. Wo & Sons, Ltd.
Summer Intern
Island Movers, Inc.