Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chad Endy

Retail/Food Service Management
Naples,FL

Summary

  • Big box-experienced store manager whose career with Fortune 500 retailers has been distinguished by accelerated advancement, awards and goal-surpassing performance-to-plan.
  • Successful in both startup and turnaround management roles. Propelled multiple stores to #1 in sales and customer satisfaction district-wide.
  • Comprehensive background leading all aspects of retail operations (e.g., P&L, merchandising, sales, customer service, inventory, personnel).
  • Successful at managing millions of dollars of inventory and keeping an neat clean and organized back room.
  • Food Safety Certified via Servsafe

Overview

10
10
years of professional experience
3
3
years of post-secondary education

Work History

Store Manager

Giant Food Stores
Royersford, PA
09.2019 - Current
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Prepared annual budgets with controls to prevent overages.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Managed 275 Team Members

Co Manager

Wal-Mart Stores Inc.
06.2018 - 09.2019
  • Walmart Allentown Pa
  • Store total Volume: $105 Million
  • Directly Responsible for $57 million in sales
  • Store Comped 4% in my first year while rest of the market was flat in sales
  • Was recognized as having the top fresh departments in the region (78 stores) in both sales and process execution.
  • Successfully planned and launched our new Online Grocery Delivery program.
  • Mentored several hourly associates who became Assistant Managers.
  • Selected as a High Potential Manager and attendsed quarterly meetings with Region General Manager.
  • Merchandising
  • Seasonal display installation
  • Inventory management
  • Complaint resolution
  • Managing 350+ associates
  • Total Store Operations and Process Execution
  • P&L execution
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.

Assistant Store Manager

Wal-Mart Stores Inc.
08.2016 - 05.2018
  • Walmart Reading Pa and Easton Pa
  • Total store Sales $78 Million and $106 Million
  • Graduated Training and was sent to the bottom preforming store in the Market
  • Successfully turned my area around within 2 months and was given another Assistant Managers area as well.
  • Went to Easton to help turn that store around and within 4 months got promoted for my role in that turnaround.
  • Customer Service
  • Inventory management
  • Managing 50+ associates
  • Process execution for my area of the store
  • Merchandising
  • P&L Execution as we conducted inventory on cost departments once a month.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Established team priorities, maintained schedules and monitored performance.

Franchise Owner

Papa Johns
08.2012 - 08.2016
  • Got nominated to several local charity boards as a result of our community outreaches.
  • P&L Execution
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Reviewed and approved employee schedules and timesheets.
  • Maintained compliance with company policies and procedures for food safety, sanitation and quality.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Limited portion sizes and used garnishes to control food costs.
  • Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
  • Oversaw training of more than 15 team members.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Oversaw food preparation and monitored safety protocols.

Education

High School Diploma -

Boyertown Area Sr. High
Boyertown, PA
09.2004 - 06.2007

Skills

Inventory Management

undefined

Timeline

Store Manager

Giant Food Stores
09.2019 - Current

Co Manager

Wal-Mart Stores Inc.
06.2018 - 09.2019

Assistant Store Manager

Wal-Mart Stores Inc.
08.2016 - 05.2018

Franchise Owner

Papa Johns
08.2012 - 08.2016

High School Diploma -

Boyertown Area Sr. High
09.2004 - 06.2007

Similar Profiles

CREATE PROFILE
Chad EndyRetail/Food Service Management