Chad Evers
Tampa,USA
Summary
Program and transformation leader with 17+ years of experience driving enterprise-level initiatives, cross-functional execution, and structured project governance within the banking and financial services sector. Proven ability to lead complex, multi-workstream programs, manage regulatory and risk-driven initiatives, and partner across matrixed organizations to deliver measurable outcomes. Experienced in enterprise risk management, operational transformation, technology integration, and stakeholder alignment at scale. Adept at navigating ambiguity, influencing senior leadership, and ensuring disciplined adherence to program methodology. Seeking a role where I can apply structured program execution, governance rigor, and change leadership to support high-impact, cross-functional initiatives.
Overview
19
19
years of professional experience
Work History
Vice President – Program Execution Manager, Business Transformation
Citi
Tampa, FL
03.2023 - 01.2026
- Led enterprise-level transformation programs for global institutional clients, ensuring structured execution, governance alignment, and delivery across multiple workstreams.
- Managed strategic risk, regulatory, and operational initiatives for Fortune 100 clients, aligning program objectives with broader business and control frameworks.
- Provided executive-level reporting on program milestones, risks, dependencies, and decision points.
- Partnered across Risk, Operations, Technology, Compliance, and Legal to drive programs from planning through validation, consistently delivering under tight timelines.
- Supported OCC and FRB regulatory reviews, coordinating remediation deliverables and ensuring closure of findings across multiple business units.
- Guided adoption of AI-enabled process improvements and technology transformations, strengthening stakeholder engagement across regions.
- Operated independently in a highly matrixed environment, managing complex initiatives with minimal oversight.
Senior Vice President – Program & Operations Leader
BayFirst Financial
St. Petersburg, FL
10.2018 - 05.2022
- Directed enterprise-wide programs including technology platform implementations, call center modernization, CRM enhancements, KPI dashboard development, and new product rollouts.
- Led cross-functional teams through large-scale operational transformations, applying structured methodology and governance to ensure consistent delivery.
- Oversaw business continuity planning and executed a full transition to remote operations while maintaining operational stability and performance.
- Served as enterprise administrator for Salesforce, Encompass, Velocify, Five9, and related platforms, ensuring system governance and optimization.
- Partnered with executive leadership to define strategic initiatives, improve workflow efficiency, and enhance enterprise-wide visibility.
- Leveraged performance data to strengthen lead management processes and improve operational throughput.
Senior Vice President – Program Delivery & Technology Implementation
Congressional Bank
Bethesda, MD
05.2007 - 08.2018
- Led enterprise-wide implementation of CRM, workflow, and decisioning platforms, partnering across business lines to ensure successful adoption.
- Managed vendor relationships, contract negotiations, and integration efforts across technology, operations, finance, and executive leadership.
- Built and scaled operational infrastructure to support national expansion and centralized operations.
- Developed and presented executive and board-level reporting on program performance, operational metrics, and strategic initiatives.
- Drove process improvements to enhance governance, reduce operational friction, and support long-term scalability.
Education
College Coursework -
Owens Community College
Dayton, OHSkills
- Program ownership
- PM methodology
- Workstream coordination
- Executive reporting
- Stakeholder alignment
- Issue management
- Risk management
- Dependency management
- Governance adherence
- Steering preparation
- Remediation planning
- OCC/FRB support
- Consent order delivery
- Evidence validation
- Control design
- Sustainability testing
- Audit readiness
- Metrics monitoring
- Change management
- Process reengineering
References
- Humberto Soloman, Citi
- Katherine Tamarelli, Citi
- Ryan Green, Citi
Websites And Social Links
LinkedIn, https://www.linkedin.com/in/chad-evers-3022297/
Timeline
Vice President – Program Execution Manager, Business Transformation
Citi
03.2023 - 01.2026
Senior Vice President – Program & Operations Leader
BayFirst Financial
10.2018 - 05.2022
Senior Vice President – Program Delivery & Technology Implementation
Congressional Bank
05.2007 - 08.2018
College Coursework -
Owens Community College