Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
17
17
years of professional experience
2
2
Certifications
Work History
Bar Manager
Gringo's Mexican Kitchen
03.2024 - Current
Enhanced team productivity through effective scheduling and task delegation.
Mentored and trained staff members to ensure exceptional customer service standards.
Streamlined inventory management for optimal stock levels and reduced waste.
Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Closed out cash register and prepared cashier report at close of business.
Bar Manager
JIMMY CHANGA’S
08.2022 - 02.2024
Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Coordinated with catering staff to deliver food services for special events and functions.
Managed staff schedules and maintained proper coverage for all shifts.
Motivated staff to perform at peak efficiency and quality.
Completed Payroll Tasks for our individual store to be sent to the Corporate Office.
Mentored and trained staff members to ensure exceptional customer service standards.
Streamlined inventory management for optimal stock levels and reduced waste.
Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
Maximized customer service by training staff, overseeing operations, and resolving issues.
MANAGER & BARTENDER
SOUTH SHORE GRILL
01.2020 - 08.2022
Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Mentored and trained staff members to ensure exceptional customer service standards.
Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Contributed innovative ideas for seasonal cocktail menus that attracted new clientele while retaining regulars.
Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
BARTENDER
CRAZY ALAN’S SWAMP SHACK
01.2019 - 01.2020
BARTENDER & SERVER
FLOYD’S CAJUN SEAFOOD
01.2016 - 01.2019
BARTENDER & SERVER
PF CHANG’S – 3 LOCATIONS
01.2007 - 01.2016
Education
No Degree - Criminal Justice & Sociology
Western Michigan University
Kalamazoo, MI
05.2001 -
High School Diploma -
Fowler High School
Fowler, MI
05.2001 -
Skills
Oversee over 75 Front and Back of House Employees
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Key Strengths And Proficiencies
SAFETY – Consistently keeps bar and work areas clean and sanitary in compliance with bar standards, local, state, and federal laws and follows all food safety standards
PROCEDURES – Confirms accuracy of orders and effectively works with kitchen and serving staff to accurately balance drawer
INVENTORY – Maintain stock levels to prevent shortage of critical items and effectively use in-stock items to decrease waste and profit loss
CUSTOMER SERVICE – Develops and maintains relationship with patrons and assist guests on menu choices in a helpful and friendly manner
MANAGEMENT - Ability to work with different personal styles and approaches as an effective leader with a team vision approach.
Accomplishments
Member of the Western Michigan University Football team from 2002-2007
2003 Special Teams Point Winner
2004 Golden Horseshoe Award
Certification
Manager Food Handler's Certificate
Timeline
Bar Manager
Gringo's Mexican Kitchen
03.2024 - Current
TABC
09-2023
Manager Food Handler's Certificate
10-2022
Bar Manager
JIMMY CHANGA’S
08.2022 - 02.2024
MANAGER & BARTENDER
SOUTH SHORE GRILL
01.2020 - 08.2022
BARTENDER
CRAZY ALAN’S SWAMP SHACK
01.2019 - 01.2020
BARTENDER & SERVER
FLOYD’S CAJUN SEAFOOD
01.2016 - 01.2019
BARTENDER & SERVER
PF CHANG’S – 3 LOCATIONS
01.2007 - 01.2016
No Degree - Criminal Justice & Sociology
Western Michigan University
05.2001 -
High School Diploma -
Fowler High School
05.2001 -
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