Chad M Finn

Responsible for all projects and businesses in NW Ohio sales strategies and partnerships for the worlds largest equipment rental provider.

• Established successful account relationships with Project Managers and Contractors by building rapport and maintaining consistent communication.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
• Generated continuous customer referrals by delivering exceptional sales support, sustaining consistent revenue and improving NW Ohio market share.
• Managed accounts to retain existing relationships and grow share of business.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Managed over 300 accounts within NW Ohio territory.
• Top 10 in district in Equipment sales in 2022 exceeding sales goals by 150%

• Surpassed factory sales objectives 125+% in last 9 consecutive years.
• Achieved monthly sales goals by promoting product benefits and enrolling new clients
• Organized sales paperwork, presented proposals and finalized contracts.
• Trained and mentored new sales representatives.
• Attended advanced training sessions and conferences to increase product knowledge and productivity.
• Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
• Documented all customer interactions using CRM programs to capture data in processing system.
• Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
• Developed and delivered engaging sales presentations to convey product benefits.
• Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
• Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
• Achieved monthly sales goals by promoting product benefits and earning new clients and retaining current clients.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.

• Top in profitability and top 3 YOY in total sales volume
• Top 3 sales volume for luxury brand NATIONALLY
• Top salesman for extended warranty add on sales
• Won every sales contest ($15k+ in awards)
• Earned over $100k in factory spiffs during career
• Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
• Engaged with customers to effectively build rapport and lasting relationships.
• Helped customers locate products and checked store system for merchandise at other sites.
• Solved customer challenges by offering relevant products and services.
• Answered customer questions regarding sizing, accessories and proper care for merchandise.
• Worked alongside retail representatives to enhance product presentations and demonstrations.
• Increased sales by offering advice on purchases and promoting additional products.
• Mentored new sales team associates in products, selling techniques and company procedures.
• Prepared merchandise for sales floor by pricing or tagging.
• Achieved perfect attendance and on-time record.
• Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
• Completed orders and organized product deliveries to meet customer timetables.
• Tracked stock using company inventory management software.