Summary
Overview
Work History
Education
Skills
Timeline
Generic
Chad Fister

Chad Fister

Running Springs,CA

Summary

Dynamic Shift Manager with extensive experience managing in a fast paced environment, excelling in employee training and customer service. Proven ability to enhance team performance through effective scheduling and task delegation. Strong decision-making skills and a focus on operational efficiency led to consistently high customer satisfaction. Committed to fostering a positive work environment.

Overview

2025
2025
years of professional experience

Work History

Shift Manager/Delivery Driver

Pizza Hut
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Excelled in every store position and regularly backed up front-line staff.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.

Adult Caregiver

In Home Support Services
04.2015 - 11.2024
  • Enhanced patient well-being by providing compassionate and attentive care.
  • Implemented strategies for managing challenging behaviors, resulting in a safer environment for all involved.
  • Conducted regular safety checks on patient environments, reducing the risk of accidents or injuries.
  • Contributed towards creating a clean and hygienic environment by performing extensive housekeeping duties like laundry, dishwashing, etc.

Cashier/Trainer

Valero Gas Station
09.2018 - 10.2024
  • Trained new employees by providing knowledge of specific store tasks, policies and goals.
  • Improved communication between cashiers, fostering a more cohesive store environment.
  • Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
  • Helped customers complete purchases, locate items.

Shift Manager/Delivery Driver

Domino's Pizza
03.2006 - 05.2009
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Excelled in every store position and regularly backed up front-line staff.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.

Education

Rim of The World High School
Lake Arrowhead, CA
1999

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Punctual and reliable
  • Opening and closing procedures
  • Handling customer complaints
  • Schedule management
  • Shift leadership
  • Staff supervision
  • Hiring and training
  • Operations management

Timeline

Cashier/Trainer

Valero Gas Station
09.2018 - 10.2024

Adult Caregiver

In Home Support Services
04.2015 - 11.2024

Shift Manager/Delivery Driver

Domino's Pizza
03.2006 - 05.2009

Shift Manager/Delivery Driver

Pizza Hut

Rim of The World High School
Chad Fister