Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chad Frazier

Houston,Texas

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience

Work History

Sprinkler Fitter Apprentice

Western States Fire Protection Company
08.2008 - 08.2013
  • Contributed to the growth of the company by consistently meeting or exceeding project deadlines.
  • Showcased attention to detail when reading blueprints and specifications for each unique project assignment.
  • Increased project success rates by mastering the use of specialized tools and equipment for installation tasks.
  • Participated in ongoing education opportunities to continuously improve skills as a Sprinkler Fitter Apprentice.

Fire Sprinkler Service Foreman

Western States Fire Protection Company
08.2013 - 08.2017
  • Increased customer satisfaction by addressing and resolving service-related issues promptly and efficiently.
  • Ensured timely completion of projects by effectively managing work schedules, labor hours, and equipment usage.
  • Installation, service and troubleshooting of automatic fire sprinkler systems along with all it's related equipment.
  • Demonstrated technical expertise in diagnosing complex issues across various equipment types leading to prompt resolutions.
  • Maintained a safe working environment for all team members through consistent enforcement of safety protocols and regular training sessions.
  • Contributed to the growth of the company by consistently meeting or exceeding project deadlines.
  • Maintained clear documentation of completed work orders, contributing to streamlined record-keeping processes within the company.

Sprinkler Construction/Service Foreman

Advantage Interest
02.2017 - 03.2018
  • Ensured timely completion of projects by effectively managing work schedules, labor hours, and equipment usage.
  • Developed strong relationships with clients, fostering loyalty and repeat business through excellent communication skills and attentive service.
  • Increased customer satisfaction by addressing and resolving service-related issues promptly and efficiently.
  • Installation, service and troubleshooting of automatic fire sprinkler systems along with all it's related equipment.
  • Demonstrated technical expertise in diagnosing complex issues across various equipment types leading to prompt resolutions.
  • Maintained a safe working environment for all team members through consistent enforcement of safety protocols and regular training sessions.
  • Contributed to the growth of the company by consistently meeting or exceeding project deadlines.
  • Maintained clear documentation of completed work orders, contributing to streamlined record-keeping processes within the company.

Fire Sprinkler Service Foreman

Allied Fire Protection
03.2018 - 12.2021
  • Ensured timely completion of projects by effectively managing work schedules, labor hours, and equipment usage.
  • Developed strong relationships with clients, fostering loyalty and repeat business through excellent communication skills and attentive service.
  • Increased customer satisfaction by addressing and resolving service-related issues promptly and efficiently.
  • Installation, service and troubleshooting of automatic fire sprinkler systems along with all it's related equipment.
  • Demonstrated technical expertise in diagnosing complex issues across various equipment types leading to prompt resolutions.
  • Maintained a safe working environment for all team members through consistent enforcement of safety protocols and regular training sessions.
  • Contributed to the growth of the company by consistently meeting or exceeding project deadlines.
  • Maintained clear documentation of completed work orders, contributing to streamlined record-keeping processes within the company.

Fire Sprinkler Service Superintendent

Allied Fire Protection
12.2021 - 01.2023
  • Increased customer satisfaction by addressing and resolving service-related issues promptly and efficiently.
  • Ensured timely completion of projects by effectively managing work schedules, labor hours, and equipment usage.
  • Maintained a safe working environment for all team members through consistent enforcement of safety protocols and regular training sessions.
  • Assisted in recruiting and training new team members, ensuring they were equipped with the necessary skills to excel within their roles.
  • Partnered with vendors and suppliers to negotiate favorable pricing for parts and services, contributing to cost savings for the company.
  • Streamlined repair processes by implementing efficient diagnostic procedures and troubleshooting techniques.
  • Developed strong relationships with clients, fostering loyalty and repeat business through excellent communication skills and attentive service.
  • Conducted performance evaluations for team members, identifying areas for improvement and providing constructive feedback on their work.
  • Contributed to company growth by consistently meeting or exceeding monthly revenue targets through effective job management and resource allocation.
  • Enhanced client trust by implementing transparent invoicing policies detailing labor charges and parts costs accurately.
  • Collaborated with other departments to improve overall operational efficiency and customer satisfaction levels.
  • Demonstrated technical expertise in diagnosing complex issues across various equipment types leading to prompt resolutions.
  • Optimized inventory management by accurately tracking parts usage, ordering necessary supplies, and minimizing waste.
  • Coordinated emergency response efforts during critical incidents, directing resources as needed to prioritize safety while minimizing disruption to operations.
  • Led continuous improvement initiatives within the service department, identifying opportunities for process enhancements that increased overall efficiency.
  • Scheduled and oversaw maintenance, repair and installation activities.
  • Monitored daily progress and work quality to provide guidance and direction to installers.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Optimized supply levels to keep stock within ideal parameters for expected needs.
  • Reviewed and studied blueprints to double-check installation and implementation project requirements.
  • Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.

Deficiency Service Sales

Allied Fire Protection
01.2023 - Current
  • Prepared detailed reports documenting inspection findings for clients including recommended corrective actions improving overall safety.
  • Assisted clients with obtaining permits and certifications related to fire protection requirements, ensuring timely project completion.
  • Reduced risks of fire incidents through regular maintenance and testing of fire protection equipment such as alarms, sprinklers, and extinguishers.
  • Served as a liaison between clients, regulatory agencies, and internal teams to ensure clear communication of project objectives and expectations throughout the entire process.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Prepare and submit sales proposals including pricing and contractual terms.

Education

High School Diploma -

Eisenhower High School
Houston, TX

No Degree - General Studies

Seward County Community College
Liberal, KS

Skills

  • Strong Work Ethic
  • Patience and Tolerance
  • Goal-Oriented
  • Active Learning
  • Product Demonstration
  • Client Relationship Building
  • Product Knowledge
  • Customer Complaint Resolution
  • Meeting Sales Goals

Timeline

Deficiency Service Sales

Allied Fire Protection
01.2023 - Current

Fire Sprinkler Service Superintendent

Allied Fire Protection
12.2021 - 01.2023

Fire Sprinkler Service Foreman

Allied Fire Protection
03.2018 - 12.2021

Sprinkler Construction/Service Foreman

Advantage Interest
02.2017 - 03.2018

Fire Sprinkler Service Foreman

Western States Fire Protection Company
08.2013 - 08.2017

Sprinkler Fitter Apprentice

Western States Fire Protection Company
08.2008 - 08.2013

High School Diploma -

Eisenhower High School

No Degree - General Studies

Seward County Community College

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Chad Frazier