Chad Fullum

Achieved effective management of active directory and Android support, enhancing user experience. Delivered timely Chrome OS support and facilitated cloud service assistance, improving operational efficiency. Resolved customer issues and managed support tickets, leading to increased satisfaction. Conducted data entry and recovery tasks while supporting Debian and desktop environments, ensuring data integrity. Troubleshot equipment and provided field IT support, minimizing downtime. Managed firewall settings and offered help desk assistance for iOS and Windows systems, enhancing security. Supported IP networking and LAN configurations while addressing malware removal and printer issues, improving network reliability. Installed and updated operating systems, optimizing performance and peripheral setup. Provided remote access support and scripting assistance for server troubleshooting, streamlining processes. Maintained software installations and performed technical support for Ubuntu and VPN services, ensuring system reliability. Utilized ConnectWise, N-Central, Cynet, BullPhish ID, DarkWeb ID, Acronis, and Fortinet to enhance service delivery.

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Collaborated with team members to complete orders.
• Improved customer satisfaction by providing friendly and efficient service at the register.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Kept food preparation area, equipment, and utensils clean and sanitary.

• Backup Configuration on Network on Network Switches
• Enroll and Asset tag chromebooks
• Install Network Cabling
• Firmware and OS update's on classroom devices
• Chromebook repair
• Provided technical support to students and staff
• Organized and took account of inventory

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
• Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.

• Assist customers with selecting and purchasing meat and fish products.
• Ensure a well-stocked and organized display of products.
• Weigh, package, and label meat and fish products.
• Follow food safety guidelines to ensure product safety.
• Provide information on products to customers.
• Operate equipment used in preparation and display of products.
• Maintain cleanliness in the work area.
• Collaborate with team members to ensure efficient operations.
• Manage inventory effectively to meet customer needs.