Chad Gall
Kissimmee,FL
Overview
8
8
years of professional experience
Work History
Parade Escort
Universal Orlando
Orlando, FL
11.2023 - Current
- Ensure performer safety during meet and greets
- Assist with guest interactions when costumed performers were unable to speak
- Assist guests with taking photos and videos when meeting performers
- Ensure guest safety during the parade
- Communicate effectively with float spotters and drivers when something is unsafe during parade through use of light wands and radios
- Be aware of surroundings at all times during parade
Attractions Cast Member
Walt Disney Company
Orlando, FL
06.2022 - Current
- Ensure efficient guest flow through the ride queue
- Made sure guests met the safety requirements to experience attraction
- Maintain a high standard of safety for guest and workers
- Monitor ride conditions to ensure proper operation
- Handled guest concerns and complaints with professionalism, empathy, and effective problem-solving skills.
- Contributed to overall park cleanliness by performing routine cleaning tasks and reporting any maintenance issues promptly.
- Ensured timely opening of attractions by performing required start-up procedures diligently each day.
Scare Actor
Universal Orlando Resorts
Orlando, FL
08.2023 - 11.2023
- Received multiple commendations from management for exceptional commitment to character development and performance quality.
- Collaborated with fellow actors to create immersive scenes, resulting in consistently positive audience feedback.
- Utilized improvisational techniques when interacting with guests, creating unique experiences for each visitor.
- Maintained high energy levels throughout long shifts, ensuring consistency in scare intensity from start to finish.
Custodial
Walt Disney Company
Orlando, FL
06.2021 - 06.2022
- Maintain a clean work environment
- Assist guest with any questions and answer them to the best of my ability
- Use various chemicals required for cleaning
- Lifting 50lbs+ daily
Disney College Program Intern
Walt Disney World Resort
Orlando, FL
06.2021 - 06.2022
Service Assistant
Big Boy Restaurant
Saint Johns, Michigan
05.2016 - 08.2020
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Streamlined dishwashing processes by prioritizing incoming dirty dishes based on usage needs of the kitchen staff.
Education
Bachelor of Communications - History
Saginaw Valley State University, University Center
University Center, Michigan12.2020
Skills
- Teamwork and Collaboration
- Calm Under Pressure
- Customer Service
- Public Speaking
- Multitasking Abilities
- Stamina Maintenance
- Improv Acting
- Audience Engagement
- Queue management
- Safety awareness
- Performance under pressure
- Equipment Operation
- Safety Compliance
- Body language
Timeline
Parade Escort
Universal Orlando
11.2023 - Current
Scare Actor
Universal Orlando Resorts
08.2023 - 11.2023
Attractions Cast Member
Walt Disney Company
06.2022 - Current
Custodial
Walt Disney Company
06.2021 - 06.2022
Disney College Program Intern
Walt Disney World Resort
06.2021 - 06.2022
Service Assistant
Big Boy Restaurant
05.2016 - 08.2020
Bachelor of Communications - History
Saginaw Valley State University, University Center