Chad Gildner
Haines City,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Kilimanjaro Safari Trainer
Walt Disney World Parks And Resorts
09.2022 - Current
- Teaching new Cast Members how to safely operate the trucks while maintaining guest experience quality.
- Teaching new Cast Members about the animals and approved Animal Science and Environmental Team.
- Guiding new Cast Members throughout their spieling journey, by providing all the facts and tools necessary for them to feel comfortable.
Wild Africa Trek Driver
Walt Disney World Parks And Resorts
05.2022 - Current
- Drive truck with guests through the Harambe Wildlife Reserve on a exclusive tour
- Followed OSHA requirements to minimize risks and company liabilities.
- Maintained accurate logs and reports regarding vehicle's performance and condition.
Kilimanjaro Safari Guide
Walt Disney World Parks And Resorts
05.2021 - Current
- Educate guests about conservation and wildlife.
- Ensured the guests safety while driving the Safari truck through the Harambe Wildlife Reserve.
- Built personal relationships with guests to promote positive experiences.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Developed engaging and informative scripts, guiding tour members through attractions.
- Checked tour vehicles for cleanliness, safety and functionality.
- Fueled Safari trucks with Liquid Petroleum Gas.
Food and Beverage Associate
Walt Disney World Parks And Resorts
06.2019 - 05.2021
- Oversee the front-line tasks of the #1 rated Quick Service Restaurant on Walt Disney Property
- Lead by example in ensuring guests come first and make sure to solve for “yes” in all situations.
- Analyzing item movements to implement par level for outdoor vending carts.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
Food and Beverage Trainer
Walt Disney World Parks And Resorts
04.2021 - 05.2021
- Responsible for teaching new-coming cast.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Developed individualized training plans to achieve staff readiness.
Stocker Associate
Walmart
10.2018 - 12.2018
- Performed inventory control, such as counting, and stocking merchandise.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Unloaded trucks and organized freight with merchandise
- Operated manual pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
Head of Maintenance
McDonald's
01.2018 - 10.2018
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Welcomed and trained new maintenance crew members,
Crew Trainer
McDonalds
09.2015 - 01.2018
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Analyzed training requirements of crew members to identify areas for improvement, bridge gap and provide resources.
- Provided coaching and mentoring to employees.
- Analyzed and evaluated training effectiveness and program outcomes.
Fast Food Worker
McDonald's
06.2015 - 09.2015
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Processed orders on POS system and accepted cash and charge payments.
Education
Bachelor of Science - Environmental Science
Southern New Hampshire University
Hooksett, NH05.2026
No Degree - Collision Repair And Custom Painting
Bay Arenac ISD Career Center
Bay City, MI01.2017
Skills
- Good Work Ethic
- Outstanding Customer Service
- Teamwork
- Leadership Skills
- Driving Heavy Equipment
- Food Safety
- Food Preparation
Timeline
Kilimanjaro Safari Trainer
Walt Disney World Parks And Resorts
09.2022 - Current
Wild Africa Trek Driver
Walt Disney World Parks And Resorts
05.2022 - Current
Kilimanjaro Safari Guide
Walt Disney World Parks And Resorts
05.2021 - Current
Food and Beverage Trainer
Walt Disney World Parks And Resorts
04.2021 - 05.2021
Food and Beverage Associate
Walt Disney World Parks And Resorts
06.2019 - 05.2021
Stocker Associate
Walmart
10.2018 - 12.2018
Head of Maintenance
McDonald's
01.2018 - 10.2018
Crew Trainer
McDonalds
09.2015 - 01.2018
Fast Food Worker
McDonald's
06.2015 - 09.2015
Bachelor of Science - Environmental Science
Southern New Hampshire University
No Degree - Collision Repair And Custom Painting
Bay Arenac ISD Career Center
Similar Profiles
Megan ReddingMegan Redding
Shallow Water Lifeguard at Walt Disney World Parks and ResortsShallow Water Lifeguard at Walt Disney World Parks and Resorts
Rashad HardrickRashad Hardrick
Character Performer at Walt Disney World Parks and ResortsCharacter Performer at Walt Disney World Parks and Resorts
Michelle San MartinMichelle San Martin
Food and Beverage Coordinator at Walt Disney World Parks and ResortsFood and Beverage Coordinator at Walt Disney World Parks and Resorts
DAVID MILLSDAVID MILLS
Disney College Program Intern at Walt Disney World Parks and ResortsDisney College Program Intern at Walt Disney World Parks and Resorts
David MyersDavid Myers
Lead Pastor at NorthRidge Church (First Baptist Church of Haines City)Lead Pastor at NorthRidge Church (First Baptist Church of Haines City)