Chad Gwathney
Huntsville
Summary
Dynamic professional with a proven track record at Neighbor's Broadcast Company, excelling in roles requiring exceptional communication and teamwork. Skilled in MS Office and adept at event coordination, I significantly enhance operational efficiency and foster strong vendor relationships. Expertise in employee coaching and adaptability underscore my ability to lead and innovate in fast-paced environments. Hardworking professional offers demonstrated success in leading teams and managing projects to successful completion. Skilled in problem-solving and conflict resolution, with a strong focus on customer service and satisfaction. Proven track record of developing and implementing successful strategies to optimize performance, increase efficiency, and improve quality. Experienced in budgeting, forecasting, and financial management. Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge. Always willing to do more for the company and will continue to a be a reliable and hardworking individual.
Overview
10
10
years of professional experience
Work History
Campus Security Officer
Huntsville City Schools. Grissom High School
08.2024 - Current
- Notified police, fire department and emergency services of on-campus incidents.
- Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors.
- Supervised other campus security personnel and provided procedural and situational guidance.
- Assisted with fire, hazardous material and active-shooter on-campus drills.
- Documented safety and security incidents using preset guidelines and methods.
- Utilized radio, telephone and [Type] communications equipment to contact other on-campus personnel and external authorities.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Examined doors, windows and gates to verify security.
- Responded quickly to emergency situations to assess and deflect issues.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Monitored CCTV cameras and alarm systems for security breaches.
NOTARY PUBLIC
Neighbor's Broadcast Company
07.2021 - 07.2024
- Followed strict compliance guidelines when notarizing documents according to state laws and regulations.
- Ensured that all signatures were properly obtained from borrowers in accordance with regulations.
- Continuously updated knowledge of industry standards, best practices, and relevant regulations.
- Accurately prepared all necessary paperwork for loan signings including affidavits and acknowledgments.
- Adapted effectively to changing requirements while maintaining a high level of professionalism.
- Exhibited excellent customer service skills while interacting with clients during loan closings.
OFFICE MANAGER/ENGINEER/BILLING-TRAFFIC/TALENT
Neighbor's Broadcast Company
08.2018 - 07.2024
- Managed day-to-day operations of the office, such as ordering supplies, maintaining equipment and managing calendars.
- Resolved customer inquiries and complaints with timeliness and professionalism.
- Created and maintained filing systems to ensure accurate record keeping.
- Utilized excellent organizational skills to prioritize tasks effectively.
- Delivered quality customer service to staff and customers.
- Purchased office supplies and equipment to replenish inventory.
- Trained and onboarded new office staff members.
- Fostered relationships with vendors to expedite orders, repairs and maintenance.
- Cleaned and organized office, maintaining orderliness and reducing contamination.
- Made sure the daily log was updated and correct for the week and weekend.
- Troubleshooting of equipment and emergency response to a situation if equipment failed.
- Voiced many commercials/spots for customers and vendors.
SERVER
Hildegard's German Cuisine
01.2015 - 08.2018
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Used good communication skills to reduce guest dissatisfaction.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Memorized menu to help diners make informed meal choices.
- Assisted with training of new staff members.
SECURITY ALARM TECHNICIAN
Systems Technology Company
01.2015 - 01.2016
- Identified potential risks associated with a given project before beginning work.
- Provided technical support to customers regarding installation of new systems or troubleshooting existing ones.
- Analyzed data collected from tests run on security equipment in order to identify any issues that may need further investigation.
- Troubleshot alarm system malfunctions using diagnostic tools including test meters, oscilloscopes, and signal generators.
- Ensured that all parts used were compatible with each other by testing them prior to installation.
- Diagnosed problems with wiring connections and equipment failures in order to resolve issues quickly.
- Collaborated with other departments when necessary in order to complete projects efficiently.
Education
ASSOCIATE IN SCIENCE (A.S.) - HISTORY
Calhoun Community College
Huntsville, Alabama01.2012
Skills
- Teamwork and Collaboration
- Excellent Communication
- Event Coordination
- Employee Coaching and Mentoring
- Problem-Solving
- Time Management
- Bookkeeping
- Adaptability
- Decision-Making
- Scheduling and calendar management
- MS Office
- OBS and Streamyard
Additional Information
Willing to go above and beyond for anyone looking for a hardworking individual. Dedicated to the task at hand and will stay motivated to complete said task. Reliable and dependable to employers and employees alike. Motivated to do more and learn all aspects of the job.
Awards
Tiger Award in High School Sports
Timeline
Campus Security Officer
Huntsville City Schools. Grissom High School
08.2024 - Current
NOTARY PUBLIC
Neighbor's Broadcast Company
07.2021 - 07.2024
OFFICE MANAGER/ENGINEER/BILLING-TRAFFIC/TALENT
Neighbor's Broadcast Company
08.2018 - 07.2024
SERVER
Hildegard's German Cuisine
01.2015 - 08.2018
SECURITY ALARM TECHNICIAN
Systems Technology Company
01.2015 - 01.2016
ASSOCIATE IN SCIENCE (A.S.) - HISTORY
Calhoun Community College
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