Chad H. Schmidt
Aurora,CO
Summary
To use my skills to their full ability to maximize the efficiency and profitability of your business. By doing so I will participate in job functions that will increase my skills hopefully leading to future job opportunities. I feel that I am qualified for this position because I am experienced, competent, reliable, independent, and always follow through with my assignments.
Overview
14
14
years of professional experience
Work History
Delivery Service Provider (Amazon Delivery Driver)
Nasepero Logistics
Aurora, CO
07.2022 - Current
- As a Delivery Service Provider (DSP) it is my responsibility to maintain and successfully complete the Route assigned to me for the day.
- These Routes usually averaged 150 to 200 stops with up to as many as 350 packages.
- My duties consisted of loading my delivery van, following all Amazon delivery and driving protocol’s, delivering with a SMILE, maintaining a safe driving record, keeping delivery van in clean and operational condition, lifting up to 50lbs, and assisting other DSP’s that have fallen behind on their Route.
- In this position it is extremely important to utilize good Time Management and Organizational skills to ensure that the Route is completed on time or ahead of schedule.
Assistant Store Manager/Supervisor/Customer Service Representative
Terrapin Care Station
Aurora, CO
06.2017 - 07.2022
- I started as a Customer Service Representative with my duties consisting of Customer Service, Cash Handling, and Stocking of the Sales floor.
- After a year I was promoted to Supervisor with responsibilities that included Customer/Employee Relations, Cash & Financial Reporting, Inventory Management, MED Compliance, and proper Waste Procedures.
- I was then promoted to Assistant Store Manager and during this time it was my responsibility to Lead the Supervisors/Customer Service Representatives and work closely and consistently with the Store Manager, Regional Manager, and Director of Colorado Operations to ensure all procedures are being done correctly and in a timely manner.
Night Auditor/Overnight Supervisor
Hyatt Place Denver Tech Center
Greenwood Village, CO
08.2015 - 10.2017
- The Night Auditor/Overnight Supervisor responsibilities are to oversee the operations and guest safety & satisfaction during the overnight hours of a 126 room Hotel.
- As Night Auditor/Overnight Supervisor my duties included Check-In/Check-Out of guests, running the Night Audit program and making sure it is completed properly and all important reports are created and delivered to the Managers, cooking any food orders that are placed in our 24 hour Gallery Market, making sure the Front Desk is stocked and prepared for the new day, and finally handling all guest requests/complaints and provide the guest with solutions to these requests/complaints in a timely satisfying manner.
- It was my duty to work closely with the Assistant General Managers and make sure to communicate all information to insure the guests satisfaction.
Night Auditor/Overnight Manager on Duty
Hyatt Regency Resort & Spa Scottsdale
Scottsdale, AZ
04.2011 - 08.2015
- As Night Auditor/Overnight MOD my responsibilities were to oversee the operations and employees of the Resort during the overnight hours of a 498 room Resort.
- The Auditor duties include all Front Desk Agent responsibilities, accurate balancing of income for all outlets, preform the Audit process, and to prepare the appropriate paperwork for Managers and Leadership Committee.
- As Manager on Duty it is my responsibility to make sure all employees are trained properly and preforming their tasks each evening.
- It is also my responsibility to handle all guest request/complaints and provide the guest with solutions to these requests/issues in a timely and satisfying manner.
- It is my duty to work closely with the Front Desk Managers and make sure to communicate all information to insure the guests satisfaction.
Education
Bachelor’s Degree - Hotel/Restaurant Management
Raritan Valley College
Raritan Valley, NJ01.1998
Skills
- Amazon Delivery Service Provider
- Windows
- Microsoft Word
- Microsoft Excel
- Route management
- Package handling
- Safety compliance
- Customer service
- Time management
References
References available upon request.
Timeline
Delivery Service Provider (Amazon Delivery Driver)
Nasepero Logistics
07.2022 - Current
Assistant Store Manager/Supervisor/Customer Service Representative
Terrapin Care Station
06.2017 - 07.2022
Night Auditor/Overnight Supervisor
Hyatt Place Denver Tech Center
08.2015 - 10.2017
Night Auditor/Overnight Manager on Duty
Hyatt Regency Resort & Spa Scottsdale
04.2011 - 08.2015
Bachelor’s Degree - Hotel/Restaurant Management
Raritan Valley College