Chad James
MA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
P&D Driver
Fedex Ground JAF corp.
01.2010 - 07.2021
- Perform vehicle pre-check
- Deliver and Pickup packages in assigned area
- Provide customer service as need
- Complete all paperwork before running route, complete after route is done
- Maintain all safety standards – Fedex, DOT, State and follow safe driving methods
Property Manager
Landings Real Estate Group
06.2009 - 09.2009
- Stay familiar with applicable local, state, and federal laws and regulations
- Strong interpersonal & business communication skills
- High level of organization and attention to detail
- Scheduling property maintenance
- Analyzing market conditions
- Managing building maintenance projects
- Compiling data for financial reports
- Resolving customer and public complaints
- Maintaining records, reports and files
- Outside marketing to increase rentals
Customer Sales Representative
Schwan's Co
12.2008 - 05.2009
- Responsible for executing the sale and delivery of products at a customer level within assigned route accurately, timely, and safely in support of the sales promotional plan while achieving sales goals and customer profitability
- Distribute and deliver products to existing customers on assigned route
- Build the Business through cold calls and referral business
- Pre-sell existing accounts for future delivery
- Establish and maintain positive customer relationships
- Resolve incorrect customer orders/complaints immediately on site and/or at point of customer contact
- Ensure that all required reports, credit and debit invoices and documents are processed accurately and in accordance with policies
- Maintain DOT rules and regulations including reports
- Comply with all company safety policies and procedures
Leasing Director
The Hanover Company / Lenox Farms
05.2008 - 10.2008
- Facilitate the creation, design and implementation of marketing and leasing
- Manage entire leasing process including management of the leasing team, prospecting for potential tenants, lease negotiations and fostering continued relationships with real estate agents, brokers and tenants
- Marketing and leasing budget management
- On-going market awareness and networking to include both on and off-site events
- Assist Property Manager in the overall marketing and leasing of the property
- Execute the marketing and leasing strategy
- Maintain company and property visibility with the local brokerage and prospect community to maximize property exposure to the marketplace
- Stay abreast of comparable properties, their pricing and competitive positions, to maximize occupancy and financial performance of company properties relative to the competition
- Attend functions and mixers held by the Nepponset, South Shore and Boston Chambers of Commerce
Resident Manager
Lincoln Property Company
06.2004 - 05.2008
- Licensed Real Estate Agent, RI
- Yardi trained
- Part of two lease ups and one property conversions
- Presented with numerous Sales and Performance Recognition Awards
- Inspect property for community violation, needed repairs, and landscaping checks
- Act as manager in the absence of Business Manager, including supervision of site employees
- Maintained 99% or better rent collections and post late notices
- Accept move out notices, service requests, and resident transfers
- Inspect vacancies, make readies, complete service requests as necessary
- Tour, lease and pre-lease apartments
- Complete lease/renewal paperwork
- Enter results data into computer system
- Assist with resident and employee relations
- Posting rent, rent collections, eviction processing
- Attend on-going corporate trainings, quarterly sales meetings, and assist other properties when needed
Leasing Consultant
Lincoln Property Company
- Consistently meet and exceed Company, Team, and individual Sales Goals
- Provide excellent customer service and maintain comfortable relationships with community residents
- Maintain successful leasing of upscale residential property through written and verbal communication
- Responsible to accurate management of leases
- Administrative responsibilities relating to the property and community
- Perform leasing activities in accordance with applicable laws to maximize housing occupancy
- Persuasively present information on housing and community services
- Negotiate lease offers and prepare, execute, and explain leases and related documents
- Respond to housing waiting list inquiries
- Manage and update lease systems and related database
- Assist other leasing staff and provide general duties for suite offices
- Perform other duties as assigned by Management
Sales Representative
Rooms to Go Furniture
06.1999 - 05.2004
- Began as a porter and moved into a sales position within six months
- Transferred from Orlando, FL to Dallas, TX to help with Grand Opening
- One year later, transferred to Mesquite, TX to increase revenue at Rooms to Go Kids
- Established Customer Financing Accounts
- Provide Strong Customer Relations / Service
- Continuously Meet and Exceed all Sales Goals
- Awarded several Bonuses for Store and Vendor Contests
- Initiated and Maintained Client Base by prospecting previous and potential customers
Education
High School Diploma -
Westport High School
Westport, MALiberal Arts And General Studies
Bristol Community College
Fall River, MASpartan College of Aeronautics And Technology
Tulsa, OKSkills
- Organized Mindset
- Market Trends
- Customer Service
- Clear Communication
- Sales Techniques
- Business Partnerships
- Relationship Building
- Competitive Research
- Market Research
- Business Development
Certification
- Licensed Real Estate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
P&D Driver
Fedex Ground JAF corp.
01.2010 - 07.2021
Property Manager
Landings Real Estate Group
06.2009 - 09.2009
Customer Sales Representative
Schwan's Co
12.2008 - 05.2009
Leasing Director
The Hanover Company / Lenox Farms
05.2008 - 10.2008
Resident Manager
Lincoln Property Company
06.2004 - 05.2008
Sales Representative
Rooms to Go Furniture
06.1999 - 05.2004
Leasing Consultant
Lincoln Property Company
High School Diploma -
Westport High School
Liberal Arts And General Studies
Bristol Community College
Spartan College of Aeronautics And Technology
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