Chad Kaseman
Liberty Hill,TX
Summary
Seasoned, skilled administrator proven history of 20 years of success in Air Force multi-faceted, high pressure, results-driven organizations. Broad spectrum of leadership and management includes extensive experience in leading and managing teams, executive assistance, administrative management and support, and workgroup management. Respected leader, able to motivate members to achieve goals. Level of education and training includes an Associate Degree in Project Management and Education and Training Management.
Overview
19
19
years of professional experience
Work History
Real Estate Agent
Exp Realty
Austin, TX
06.2016 - Current
- Excellent Communication and People Skills - Expert in Real Estate Sales
- Researched current listings available in the area using multiple online resources.
- Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.
- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
- Prepared comparative market analysis to estimate properties' value.
Executive Officer to Command Senior Enlisted Leader
USAF
Bellevue, NE
05.2015 - 06.2016
- Restructured Shared Drive folders to meet expectations of Records Management - Travel Planner- Coordinated and executed 12 travels to network with other Military bases - Team lead of three personnel, prepared them to be knowledge experts in executive positions
- Coordinated with cross-functional teams to ensure successful project completion.
- Maintained relationships with external stakeholders such as vendors, suppliers, partners.
- Participated in meetings with executives from other organizations to facilitate collaboration efforts.
- Oversaw the recruitment, training, development and evaluation of personnel.
- Provided leadership support for projects by setting timelines, delegating tasks and monitoring progress.
- Created presentations for board members regarding key initiatives and updates on organizational performance.
- Managed daily operations including budgeting, forecasting, accounting, payroll and personnel administration.
- Designed and implemented organizational procedures, policies, systems and processes.
- Ensured compliance with all applicable regulations related to the organization's operations.
- Planned long-term goals and objectives in accordance with organizational vision and mission statement.
- Raised personnel engagement and satisfaction via scheduling and launch of workshops.
- Reviewed paperwork to ensure soldier readiness.
- Forged and cultivated productive relationships.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Prepared staff work schedules and assigned team members to specific duties.
- Mitigated business risks by working closely with staff members and assessing performance.
- Coordinated logistics support for mission requirements across multiple locations and locales.
- Maintained positive relationships with other service branches and civilian organizations.
- Established effective communication channels between all levels of personnel throughout the organization.
- Monitored work progress to ensure timely completion of tasks according to established deadlines.
- Provided mentorship, guidance and leadership to junior enlisted personnel.
- Managed administrative functions such as awards, evaluations, promotions, discipline and separations actions.
- Resolved conflicts between personnel through mediation techniques while maintaining a high level of professionalism.
- Supervised daily operations of the organization's activities in the field or garrison environment.
- Ensured compliance with applicable regulations and policies concerning safety, security, health, environmental protection and morale.
- Used technical expertise and sound military judgment to learn and perform complex procedures.
Superintendent of Secretary of the Joint, Offutt AFB, NE
06.2014 - 12.2014
- Led 5 joint military people, provided admin support for executive manager’s/staff members - Revamped and enhanced Tasker system and ensured that all suspense’s were ahead of time - Managed security clearance program to ensure that future leaders obtained required security clearances for selected jobs
- Reviewed project proposals, estimates, schedules and contracts related to the project.
- Managed multiple projects simultaneously using effective resource planning techniques.
- Communicated effectively with clients regarding project status updates, budgeting concerns and timeline adjustments.
- Maintained safe work site by implementing safety requirements and good housekeeping regulations.
- Evaluated and recommended new procedures to upgrade and refine existing programs.
- Met and worked with internal teams to recognize and discuss current and future needs.
- Attended and participated in progress and project meetings.
- Oversaw employee productivity to enforce efficient use of materials and equipment.
- Trained and monitored employees to teach daily tasks and improve performance.
- Delegated work to staff, setting priorities and goals.
Knowledge Operations Superintendent, Peterson AFB, CO
USAF
Colorado Springs, CO
05.2013 - 06.2014
- Managed awards and evaluations process and increased on-time rate by over 50 percent - Top Resource manager; managed program and distributed 33K tickets for high-level academy graduation, met the cadet friend/family needs for milestone event - Superintendent for 24 personnel, 12 Globally separated Units; expedited disenrollment and out processing—saved $150K in pay
- Created detailed reports outlining progress against key performance metrics and objectives.
- Evaluated current operating procedures and identified opportunities for improvement.
- Performed root cause analysis on process issues and developed corrective action plans as needed.
- Monitored daily operations to ensure compliance with established production goals, quality standards, and regulatory requirements.
- Provided technical guidance and support to operators to maintain optimal production levels.
- Resolved conflicts between personnel by providing constructive feedback and resolving disagreements amicably.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Built strong operational teams to meet process and production demands.
- Presented performance and productivity reports to supervisors.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
- Responded to information requests from superiors, providing specific documentation.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Managed scheduling, training and inventory control.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Delegated work to staff, setting priorities and goals.
Executive Assistant to Air Force Space Command Chief, Peterson AFB, C
03.2009 - 05.2013
- Implemented SharePoint virtual awards board—enhanced records review boards and simplified the process - Enhanced international two events for visiting International Delegationspraised by commanders and senior enlisted leaders - Provided administrative assistance, managed calendar, and coordinated trips for executive leader
- Assisted in organizing conferences, seminars and other events as directed by the executives.
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Oversaw inventory control processes ensuring availability of supplies at all times.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Managed all aspects of catering needs for special events hosted by the organization.
- Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
- Maintained confidential records and files related to executive operations.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Scheduled appointments for executives with external parties such as vendors or suppliers.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Monitored inventory levels of office supplies and placed orders when necessary.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Monitored incoming emails and responded accordingly in a timely manner.
- Conducted research on various topics as requested by executives or senior management personnel.
- Facilitated communication between different departments within organization.
- Developed effective filing systems for easy retrieval of information when needed.
- Assisted in developing policies and procedures pertaining to office administration matters.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Ensured that all relevant paperwork was completed accurately prior to submission for approval.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Set up meeting and event logistics for senior management and updated calendars.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Managed daily invoices, reports and proposals.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Leveraged word processing software to create proposals, letters and memos.
- Made travel arrangements to provide executives seamless and travel policy-approved business trips.
- Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
- Followed proper accounting and bookkeeping procedures to support audits.
- Conducted research and collected and analyzed data to prepare reports and documents.
- Compiled meeting agendas and supportive materials ahead of meetings.
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
- Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
- Coordinated multiple schedules using online calendaring system.
- Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.
- Updated and implemented administrative and executive support policy changes and monitored effects.
- Delivered optimal administrative, customer service and case management support.
- Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
- Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
- Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
- Took detailed notes in meetings and disseminated information afterward.
- Facilitated communications by forwarding emails, transferring calls and filing documents.
- Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
- Researched and prepared information for presentations to high-level executives.
NCOIC, Korea Division, Pearl Harbor, HI
04.2005 - 05.2009
- Meticulously managed all COMSEC equipment with zero discrepancies during inspections - Loaded monthly crypto keys to ensure secure video teleconferencing capability for senior executive leaders - Managed and processed electronic staff packages that were crucial for senior executive leader decision making - Managed security program to ensure that all members obtained required security clearances with zero discrepancies during inspections
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Updated and maintained databases with current information.
- Completed day-to-day duties accurately and efficiently.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Worked effectively in team environments to make the workplace more productive.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Conducted testing of software and systems to ensure quality and reliability.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ03-2025
Associate Degree in Project Management -
Community College of the Air Force
Senior Level Executive Leadership and Management Training/Certification -
Dec 2011
Midlevel supervisory course Advanced Leadership and Management Training/Certification -
Feb 2005
Skills
- Ability to get a clearance up to TS/SCI
- Customer service oriented
- Problem solving
- Excellent written and verbal communication
- Interpersonal skills
- Skilled administrator
- Quick learner
- Adaptability
- Team building
- Leadership
- Experience with windows
- Experience with MAC
- Experience with MS Office
- Experience with general databases
- Experience with Internet applications
- Administrative Management
- Meeting Coordination
- Appointment Scheduling
- Meeting Scheduling
- Calendar Management
- Information Protection
- Schedule oversight
- File Organization
- Customer Relations
- Report Preparation
- Travel Arrangements
- Quickbooks
- Logistical Planning
- Event Coordination
- Administrative Leadership
- Report Generation
- Presentation Development
- Document Preparation
- Project Support
- File Management
- Privacy policies
Referencesavailable
True
Timeline
Real Estate Agent
Exp Realty
06.2016 - Current
Executive Officer to Command Senior Enlisted Leader
USAF
05.2015 - 06.2016
Superintendent of Secretary of the Joint, Offutt AFB, NE
06.2014 - 12.2014
Knowledge Operations Superintendent, Peterson AFB, CO
USAF
05.2013 - 06.2014
Executive Assistant to Air Force Space Command Chief, Peterson AFB, C
03.2009 - 05.2013
NCOIC, Korea Division, Pearl Harbor, HI
04.2005 - 05.2009
Bachelor of Science - Business Management
University of Phoenix
Associate Degree in Project Management -
Community College of the Air Force
Senior Level Executive Leadership and Management Training/Certification -
Dec 2011
Midlevel supervisory course Advanced Leadership and Management Training/Certification -
Feb 2005
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