Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Accomplishments
Timeline
Generic
Chad Kennedy

Chad Kennedy

Columbus,NE

Summary

Observant correctional officer with several years of experience keeping order and avoiding dangerous situations within jails or prisons. Motivated and energetic leader recognized for generating respect and obedience from most difficult individuals. In-depth knowledge of use and care of firearms and restraint methods.

Overview

23
23
years of professional experience

Work History

Car Salesperson

Columbus Motor Company
Columbus, NE
06.2019 - Current
  • Assisted in developing promotional campaigns and advertising materials for upcoming events or special offers.
  • Provided follow-up customer service after a car sale was completed.
  • Researched local, state, and federal laws regarding auto sales regulations when necessary.
  • Attended weekly staff meetings to discuss new marketing initiatives and customer feedback.
  • Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
  • Inspected vehicles regularly to ensure they met safety standards prior to being put up for sale.
  • Presented persuasive arguments to close deals quickly while maintaining high profit margins for the dealership.
  • Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
  • Developed relationships with potential buyers through phone calls and emails.
  • Conducted test drives for prospective buyers.
  • Greeted customers and provided product information.
  • Assisted customers in making informed decisions about the cars they were interested in purchasing.
  • Maintained customer satisfaction by providing prompt, reliable service.
  • Advised customers on financing options and warranties available for their purchase.
  • Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
  • Responded to inquiries from potential customers via email and telephone.
  • Showcased vehicle features and took customers on test drives in local area.
  • Adhered to standards of quality and service and industry regulations.
  • Educated customers about sales processes, warranty requirements and service standards.
  • Checked purchased vehicles at delivery time for damage and completed remaining preparations.
  • Maintained high referrals and consistent repeat business due to first-rate customer service standards.
  • Greeted customers at arrival to build positive relationships and discuss vehicles.
  • Scheduled automotive deliveries with vendors and customers.
  • Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
  • Analyzed customer needs to make suitable product recommendations and demonstrations.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Described merchandise and explained use, operation and care.
  • Greeted customers to determine wants or needs.
  • Competed all expert training in all categories available for the last 5 years.

Security Officer

ADM
Columbus , NE
07.2017 - 07.2018
  • Assisted in the development and implementation of security policies and procedures.
  • Performed first aid and CPR when necessary during emergency situations.
  • Maintained accurate logs of all security related activities.
  • Inspected fire extinguishers to ensure they were properly charged and operational.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Checked for safety hazards and took corrective action when necessary.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Adhered to post orders while maintaining a visible presence around the property.
  • Provided assistance to other departments as needed such as deliveries from vendors or contractors.
  • Enforced access control measures in accordance with established procedures.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Confirmed visitor identification prior to granting entry into the building.
  • Participated in training sessions to stay up-to-date on current security trends and best practices.
  • Responded to alarms and conducted investigations as required.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Provided escorts for visitors as needed throughout the facility.
  • Operated communication systems between officers stationed throughout the facility.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Reported safety hazards for remediation response.
  • Completed incident reports to record security or loss prevention incidents.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Guarded restricted areas to prevent unauthorized entry.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.

Retail Sales Manager

Walgreens
Columbus , NE
07.2016 - 07.2018
  • Developed plans for increasing customer loyalty programs.
  • Provided guidance to staff members regarding operational procedures.
  • Conducted regular inventory checks to ensure accuracy of product counts.
  • Ensured customer satisfaction by handling inquiries, complaints, and returns professionally.
  • Planned promotional events such as in-store discounts or special offers.
  • Reviewed financial statements regularly to track store performance.
  • Collaborated with team members to develop creative solutions for challenges.
  • Created budgets that maximized profits while minimizing costs.
  • Coordinated with other departments within the organization.
  • Established relationships with vendors, suppliers, and other partners.
  • Ensured compliance with company policies and procedures by all staff members.
  • Researched current trends in the retail industry to stay competitive.
  • Maintained a clean work environment to promote safety standards.
  • Managed staffing schedules, interviewed potential employees, and provided training for new hires.
  • Resolved conflicts between customers and staff members in a professional manner.
  • Created weekly and monthly reports on store performance and sales objectives.
  • Implemented innovative marketing campaigns to boost brand awareness.
  • Analyzed market data to identify areas of improvement within the store.
  • Monitored employee performance and provided feedback to improve productivity.
  • Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
  • Built talented and successful team that increased department sales.
  • Monitored team sales targets and addressed deficiencies.
  • Increased store sales by cross-selling complementary items.
  • Maintained inventory levels, ensuring stock availability while minimizing excess.
  • Fostered a positive work environment, encouraging teamwork and employee engagement.
  • Taught junior employees proactive strategies to meet operational and sales goals.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Managed a team of sales associates, ensuring high levels of customer service and sales performance.
  • Motivated higher sales through incentives, reward-based programs and positive reinforcement of good sales practices.
  • Positively impacted product relevance through careful distribution, merchandising and display techniques.
  • Mentored employees in management of complicated sales, complex issues and difficult customers.

Security Officer

Central Community College
Columbus , NE
05.2015 - 12.2016
  • Assisted in the development and implementation of security policies and procedures.
  • Performed first aid and CPR when necessary during emergency situations.
  • Maintained accurate logs of all security related activities.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Inspected fire extinguishers to ensure they were properly charged and operational.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Checked for safety hazards and took corrective action when necessary.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Adhered to post orders while maintaining a visible presence around the property.
  • Provided assistance to other departments as needed such as deliveries from vendors or contractors.
  • Enforced access control measures in accordance with established procedures.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Confirmed visitor identification prior to granting entry into the building.
  • Participated in training sessions to stay up-to-date on current security trends and best practices.
  • Responded to alarms and conducted investigations as required.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Provided escorts for visitors as needed throughout the facility.
  • Operated communication systems between officers stationed throughout the facility.
  • Assisted with crowd control during large events held at the facility.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Reported safety hazards for remediation response.
  • Completed incident reports to record security or loss prevention incidents.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Guarded restricted areas to prevent unauthorized entry.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Verified photo IDs and tickets to allow guests passage.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Surveyed property to prevent and identify vandalism or disarmed alarm systems.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
  • Observed patrons and customers to quickly address security situations.
  • Monitored premises and recorded activity in daily officer reports.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
  • Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
  • Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.

Asset Protection Associate

Walmart
Columbus , NE
08.2013 - 07.2015
  • Analyzed data from various sources such as CCTV footage and POS systems, in order to identify patterns of criminal activity.
  • Identified shoplifters and apprehended perpetrators according to company policies.
  • Established relationships with local law enforcement agencies as needed.
  • Prepared accurate documentation relating to incident reports or investigations conducted by Asset Protection Associates.
  • Conducted regular security checks throughout the store to identify any areas of concern.
  • Monitored CCTV surveillance to detect suspicious activity.
  • Conducted investigations related to inventory discrepancies and shrinkage control.
  • Reported any suspicious activities immediately upon discovery.
  • Executed safety protocols to protect the store's assets.
  • Developed strategies for reducing shrinkage while increasing sales performance.
  • Investigated incidents, collected evidence, wrote detailed reports, and made recommendations for corrective action when necessary.
  • Participated in weekly meetings with management teams to discuss loss prevention topics.
  • Implemented preventative measures such as signage or employee training sessions aimed at deterring theft or fraud.
  • Conducted background checks on potential employees as part of the hiring process.
  • Responded promptly to all alarms activated within the store.
  • Created an effective plan for loss prevention initiatives.
  • Assisted customers with product information and inquiries.
  • Ensured compliance with all applicable laws, regulations, policies, and procedures related to asset protection.
  • Performed daily audits of cash registers and ensured accuracy of transactions.
  • Maintained a safe shopping environment by monitoring customer behavior and responding quickly to potential issues.
  • Inspected merchandise for damages or defects prior to stocking shelves.
  • Provided assistance in the training of new hires on asset protection procedures.
  • Collaborated with law enforcement agencies in cases of criminal activity within the establishment.
  • Partnered with store managers on basis to conduct loss investigations.
  • Produced well-written reports detailing shoplifting and attempted theft.
  • Maintained store compliance with physical security schematics to protect assets.
  • Reviewed CCTV footage to gather evidence of theft or misconduct.
  • Monitored surveillance equipment to identify and address potential theft or security breaches.
  • Maintained detailed logs of all security-related incidents and actions taken to resolve them.
  • Provided exceptional customer service while maintaining a focus on loss prevention.
  • Trained new employees on company security policies and procedures.
  • Detained shoplifters and contacted local law enforcement for immediate assistance.
  • Advised management on security vulnerabilities and recommended improvements.
  • Utilized loss prevention software to track inventory and identify discrepancies.
  • Assisted in emergency evacuation procedures, ensuring the safety of all personnel and customers.
  • Conducted physical security checks of premises to ensure compliance with safety standards.
  • Participated in team meetings to discuss loss prevention strategies and results.
  • Planned, organized and scheduled strategy collaboration with other asset protection specialists.
  • Identified potential shoplifters and alerted management.
  • Conducted regular audits of physical inventory to ensure accuracy and prevent loss.
  • Enforced access controls and security protocols for employees and visitors.
  • Prepared detailed reports on security incidents for review by management.
  • Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
  • Coordinated with store management to address and resolve security issues.
  • Reviewed CCTV footage to obtain evidence of theft.
  • Investigated incidents of suspected theft or fraud, compiling evidence for further action.
  • Developed and implemented loss prevention strategies to minimize risks associated with asset theft.
  • Assisted in the development of new security measures based on analysis of incident trends.
  • Responded to alarms and emergency situations, following protocol to safeguard assets.
  • Completed patrols of store aisles to provide visible deterrent and check for criminal activity.
  • Maintained safety and security of premises, visitors and employees.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Calculated response to detected theft attempts on basis of age and behavior of suspected perpetrator, erring on side of caution to insulate company from liability.
  • Monitored and supervised customer's activities in store to detect signs of attempted theft.
  • Identified client needs and worked closely with risk management personnel to ascertain appropriate solutions.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
  • Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
  • Maintained high levels of alertness throughout shifts.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.

Correctional Officer

York County Sheriff
12.2001 - 01.2009
  • Collaborated with outside agencies such as social workers, psychologists, and probation officers when necessary.
  • Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
  • Reviewed incident reports submitted by subordinates concerning violations of policy or procedure observed during shift changes.
  • Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
  • Served as liaison between families of inmates ensuring they were kept informed about their loved ones' progress in custody.
  • Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
  • Developed individualized treatment plans for each inmate based on assessments of their mental health needs.
  • Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
  • Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
  • Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
  • Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
  • Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
  • Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
  • Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
  • Responded to emergency situations such as riots or disturbances with appropriate force measures.
  • Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
  • Inspected cells and conducted random searches of common areas.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Served as a role model for inmates by demonstrating positive behavior and promoting educational and vocational training programs.
  • Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
  • Coordinated activities with inmates to stimulate learning and skill development for life after incarceration.
  • Trained new correctional officers on facility procedures, safety protocols, and the ethical treatment of inmates.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Supervised inmate activities, including meals, recreation times, and work assignments.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Supervised offender work assignments and evaluated performance for compliance with standard regulations.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
  • Inspected cells and other areas for contraband and safety hazards.
  • Coordinated with law enforcement and court personnel regarding inmate transportation and legal proceedings.
  • Assisted in the processing of new inmates, including taking photographs, collecting personal information, and explaining facility rules.
  • Participated in the development and implementation of escape prevention plans and emergency evacuation procedures.
  • Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
  • Operated security control systems to monitor entrances, exits, and movement within the facility.
  • Implemented rehabilitation programs aimed at reducing recidivism among inmates.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Participated in training sessions to stay current on best practices in corrections and emergency response.
  • Enforced institutional policies and procedures to maintain order and security within the correctional facility.
  • Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.
  • Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
  • Instructed inmates on work detail and oversaw work-site transportation.
  • Conducted searches of inmates and visitors to prevent the smuggling of contraband.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Conducted headcounts to ensure that all inmates were accounted for.
  • Facilitated communication between inmates and facility staff, including relaying requests and grievances.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Maintained detailed logs of inmate behavior, incidents, and daily activities.
  • Oversaw public areas and grounds to verify cleanliness and inmate safety.

Education

High School Diploma -

Downs High School
Downs, KS
05-1994

Skills

  • Building rapport
  • Cold-calling
  • Sales Presentations
  • Closing deals
  • Goal-Oriented
  • Surveillance experience
  • Issue Resolution
  • Friendly and Enthusiastic
  • Team Collaboration
  • Schedule Management
  • Attention to detail
  • Multi tasking
  • Conflict resolution
  • Report writing

  • Facility Security
  • Records Management
  • CCTV Monitoring
  • Crime Prevention
  • Surveillance
  • Crisis Management
  • Non-violent intervention
  • Evidence Preservation
  • Prisoner Transport
  • Contraband Seizure
  • Emergency Response
  • Booking procedures
  • Trained in defensive tactics
  • Ethical standards of conduct
  • Firearms proficiency
  • Cultural Sensitivity
  • Patrol procedures
  • Safety
  • First aid and CPR certified
  • State and federal laws knowledge
  • First Aid Training
  • Excellent problem solver
  • Observation

Certification

  • Ram Expert, Stellantis - 2020,2021,2022,2023,2024
  • Jeep Expert, Stellantis - 2020,2021,2022,2023,2024
  • Mopar Expert, Stellantis - 2020,2021,2022,2023,2024
  • Ucconect Expert, Stellantis - 2020,2021,2022,2023,2024
  • Wagoner Expert, Stellantis - 2022,2023,2024,
  • EV Expert, Stellantis- 2023,2024
  • Technology Expert, Stellantis-2021,2022

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Supervised team of 10 staff members.
  • Helped implement a weekly domestic violence program for inmates.

Timeline

Car Salesperson

Columbus Motor Company
06.2019 - Current

Security Officer

ADM
07.2017 - 07.2018

Retail Sales Manager

Walgreens
07.2016 - 07.2018

Security Officer

Central Community College
05.2015 - 12.2016

Asset Protection Associate

Walmart
08.2013 - 07.2015

Correctional Officer

York County Sheriff
12.2001 - 01.2009

High School Diploma -

Downs High School
Chad Kennedy