Chad Kestner
Delano,MN
Summary
High-energy Chief Operating Officer with a demonstrated record of exceeding profitability goals and driving increased revenues while containing costs. Successfully grew organizations to achieve excellence through efficient operational systems support.
Overview
33
33
years of professional experience
Work History
Chief Operating Officer
C Squared Properties Solution
Watertown, MN
11.2025 - Current
- Developed and refined short- and long-term strategies to drive growth and profitability.
- Directed the daily operations of multiple departments across the organization.
- Established plans to address productivity, operational performance and staff retention and satisfaction.
- Led organizational development changes, enabling organization to better respond and adapt to industry and market changes.
- Developed and implemented standard operating procedures for daily operations.
- Maintained strong relationships and communication channels across the organization to support operational effectiveness.
- Collaborated with cross-functional teams to enhance service delivery and increase client satisfaction.
- Managed vendor relationships to ensure timely service delivery and quality standards.
- Analyzed market trends to inform strategic planning and operational adjustments.
- Hired, trained, and retained a high-performing, diverse team that aligned with and reinforced organizational culture.
Executive Director
Apple Roofing
Watertown
02.2019 - 11.2025
- Developed and implemented strategic plans to ensure organizational growth and development.
- Directed budget management processes to ensure financial sustainability of projects.
- Maintained accountability for operational and fiscal integrity, effectively managing designated budget.
- Collaborated with cross-functional teams to streamline project workflows and communications.
- Developed training programs for staff to improve skills and operational efficiency.
- Recruited, trained, mentored, evaluated, coached, and managed staff members to ensure success in achieving their goals.
- Managed vendor relationships to optimize material procurement and service delivery.
- Initiated community engagement efforts to strengthen brand reputation and customer loyalty.
Project Consultant
All Around Property Preservation
Golden Valley, MN
03.2017 - 02.2019
- Developed project plans outlining necessary resources and responsibilities for team members.
- Managed communication between clients, contractors, and stakeholders throughout projects.
- Coordinated project timelines to ensure timely completion of preservation tasks.
- Assessed property conditions to determine preservation needs and appropriate solutions.
- Implemented quality control measures to ensure consistent service delivery in property maintenance.
- Coordinated team members' schedules, so that tasks were completed within specified deadlines.
- Created detailed progress reports to inform stakeholders on various projects.
- Monitored progress of multiple projects and identified areas where improvements could be made.
President
AAK Renovation Solutions
Delano, MN
06.1998 - 04.2017
- Led strategic planning initiatives to enhance company growth and market presence.
- Directed project management efforts to ensure timely and quality renovations.
- Oversaw budget allocation and resource management for multiple projects.
- Implemented process improvements to streamline project workflows and efficiencies.
- Cultivated partnerships with vendors to secure quality materials at competitive prices.
- Mentored senior staff in leadership and operational best practices.
- Managed personnel issues including recruitment, hiring, training, performance evaluation, and termination.
- Developed policies, procedures, and short-term and long-term goals for the organization.
US Navy
US Navy
Delano
06.1993 - 06.1998
- Coordinated cross-functional teams to execute complex projects and achieve objectives.
- Oversaw compliance with safety regulations and operational standards across units.
- Mentored junior staff, fostering leadership skills and promoting career development within the team.
Education
Delano Sr. High
Delano, MNSkills
- Strategic planning
- Operations management
- Budget management
- Cross-functional collaboration
- Change management
- Process improvement
- Organizational development
- Vendor management
- Team building
Timeline
Chief Operating Officer
C Squared Properties Solution
11.2025 - Current
Executive Director
Apple Roofing
02.2019 - 11.2025
Project Consultant
All Around Property Preservation
03.2017 - 02.2019
President
AAK Renovation Solutions
06.1998 - 04.2017
US Navy
US Navy
06.1993 - 06.1998
Delano Sr. High