Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chad Kime

Pilot Mountain,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Admissions Coordinator /Kitchen Manager/Peer Support Specialist

Hope Valley Inc.
01.2022 - Current
  • Served as a role model for clients, sharing personal experiences of recovery and resilience.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
  • Increased awareness of and supported participation in self-help and advocacy organizations.
  • Fostered relationships with partner agencies and other interested parties to build pipeline of supportive services.
  • Maintained accurate documentation of client interactions, supporting case management efforts.
  • Maintained computers, printers and technical resources to avoid disruption in operations.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Provided comprehensive case management services, and connected clients and families to appropriate resources.
  • Educated clients on dangers of substance abuse and prevention techniques.
  • Collaborated with other professionals to coordinate comprehensive care for clients.
  • Provided crisis intervention services when necessary, utilizing de-escalation techniques to maintain safety for all involved parties.
  • Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Calculated prices of ingredients to monitor food costs and control expenses.
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
  • Designed and maintained menus to offer variety of high quality and consistency of dishes.
  • Checked and tested foods to verify quality and temperature.
  • Developed and maintained courteous and effective working relationships.
  • Provided exceptional customer service during phone and email interactions with prospective clients and their families, addressing concerns promptly and professionally.
  • Managed admissions processes for incoming clients, promptly collecting and processing necessary documents.
  • Optimized communication strategies between departments involved in the admissions process, fostering collaboration and efficiency.

Freelancer

Self-employeed
04.2009 - 12.2021
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
  • Streamlined the painting process with efficient use of tools and equipment, reducing project costs.
  • Delivered high-quality painting services on time and within budget for a variety of clients.
  • Patched cracks, holes and other imperfections in walls and other surfaces.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Prepared soil for planting and sowing.
  • Removed tree stumps, roots and debris for cohesive landscape appearance.
  • Maintained gardening tools by replacing blades and fluids.

Catering Event Manager

DiGiorgio's Catering
01.2011 - 11.2013
  • Delivered services to customer locations within specific timeframes.
  • Oversaw event setup and teardown, ensuring seamless transitions between functions.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Led a team of catering staff in providing exceptional service, fostering a positive work environment.
  • Delivered top-quality service by effectively communicating with both front-of-house and back-of-house staff during events.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

Team Lead/Server

Olive Garden Restaurant
02.2007 - 04.2010
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Assisted chefs in preparing high-quality meals, contributing to excellent customer satisfaction ratings.

Education

High School Diploma -

American School IL.
Illinois

Guilford Technical Community College
Jamestown, NC

Skills

  • Strong Organization
  • Planning and coordination
  • Multi-tiered Support Systems
  • Sales experience
  • Admissions oversight
  • Client Relations
  • Data Entry
  • MS Office
  • Multitasking
  • Cultural Awareness
  • Good Telephone Etiquette

Certification

  • Certified Peer Support Specialist, June 2023 to current
  • Managerial ServSafe, October 2022 to current
  • CPR/First aid, current

Timeline

Admissions Coordinator /Kitchen Manager/Peer Support Specialist

Hope Valley Inc.
01.2022 - Current

Catering Event Manager

DiGiorgio's Catering
01.2011 - 11.2013

Freelancer

Self-employeed
04.2009 - 12.2021

Team Lead/Server

Olive Garden Restaurant
02.2007 - 04.2010

High School Diploma -

American School IL.

Guilford Technical Community College

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Chad Kime