Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chad Kollar

West Branch,MI

Summary

Versatile and quick-learning professional, excelled as a Broadband Technician at Wow! Internet Phone Cable, showcasing strong technical and exceptional communication skills. Known for enhancing customer satisfaction and team collaboration, adept at working under any conditions. Achieved 100% customer smile rate by prioritizing and efficiently resolving technical issues. While at WOW! I became a star technician in believe seven times. Meaning in hit my numbers across the board. Before I left I was on the business team working with multi million dollar accounts with multiple people.

Overview

17
17
years of professional experience

Work History

Sewer and Drain Specialist

Pats Sewer Cleaning
05.2021 - 02.2025

Maintained equipment for cleaning sewer and drains for customers of the lower metro detroit area.


Maintained some what of a clean van

Due to having numerous pieces of equipment and pipe for other jobs


Would diagnose issue after talking with customers about issue at hand.


After completion of job we would collect payment by cash, check, or charge using clover go.


We succeeded to put a smile on the customers face 100% of the time.

Glass Technician

Safelite Auto Glass
03.2020 - 05.2021

Talked with supervisor every day prior to loading glass and verified route before loading of glass.


After loading all glass and other necessary items I would call customer to verify amt due, cover if any for install of windshield when needed, and also verify time.


Kept a clean van at all times. I can't stand a dirty office.


If we were done for the day always called to make sure others were good for the day.


Always try to be a team player


Broadband Technician

Wow! Internet Phone Cable
11.2007 - 11.2019
  • Managed multiple daily work orders, effectively prioritizing tasks to maximize productivity and meet strict deadlines.
  • Explained technical details in simplified terms for better client understanding.
  • Reduced service downtime for customers by promptly addressing reported technical concerns.
  • Maintained a clean work area while installing new equipment for customers
  • While installing new lines used meter to take various levels to ensure the install would go smoothly, and if levels were bad we could have someone to fix while the install is still going on, and customer could have service upon completion of the job.

Education

N/a - Nursing

Washtenaw Community College
Ann Arbor, MI

Skills

    Have had different jobs in life where you need to become a fast learner if you want to succeed And I have accomplished that at each position I've been in

    Not afraid of heights or ladders

    Great with hand tools and communication skills

    Always a team player from day one

    Not afraid to work in any type of weather conditions

    Once acclimated can take on any task given

Timeline

Sewer and Drain Specialist

Pats Sewer Cleaning
05.2021 - 02.2025

Glass Technician

Safelite Auto Glass
03.2020 - 05.2021

Broadband Technician

Wow! Internet Phone Cable
11.2007 - 11.2019

N/a - Nursing

Washtenaw Community College
Chad Kollar