Versatile and quick-learning professional, excelled as a Broadband Technician at Wow! Internet Phone Cable, showcasing strong technical and exceptional communication skills. Known for enhancing customer satisfaction and team collaboration, adept at working under any conditions. Achieved 100% customer smile rate by prioritizing and efficiently resolving technical issues. While at WOW! I became a star technician in believe seven times. Meaning in hit my numbers across the board. Before I left I was on the business team working with multi million dollar accounts with multiple people.
Maintained equipment for cleaning sewer and drains for customers of the lower metro detroit area.
Maintained some what of a clean van
Due to having numerous pieces of equipment and pipe for other jobs
Would diagnose issue after talking with customers about issue at hand.
After completion of job we would collect payment by cash, check, or charge using clover go.
We succeeded to put a smile on the customers face 100% of the time.
Talked with supervisor every day prior to loading glass and verified route before loading of glass.
After loading all glass and other necessary items I would call customer to verify amt due, cover if any for install of windshield when needed, and also verify time.
Kept a clean van at all times. I can't stand a dirty office.
If we were done for the day always called to make sure others were good for the day.
Always try to be a team player
Have had different jobs in life where you need to become a fast learner if you want to succeed And I have accomplished that at each position I've been in
Not afraid of heights or ladders
Great with hand tools and communication skills
Always a team player from day one
Not afraid to work in any type of weather conditions
Once acclimated can take on any task given