Chad MacQueen

• Delivered exceptional customer service, ensuring a positive dining experience for all guests.
• Managed table assignments and coordinated service flow to optimize efficiency during peak hours.
• Trained and mentored new staff on menu knowledge and service standards to enhance team performance.
• Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery.
• Handled customer inquiries and resolved complaints professionally to maintain satisfaction levels.
• Implemented best practices for cleanliness and organization in accordance with health regulations.
• Developed rapport with regular customers, fostering loyalty and repeat business through personalized service.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Set positive tone for entire dining experience as first point of contact for incoming guests.

A highly skilled and experienced day trader with a successful track record of seven years in the financial markets. Strong analytical and decision-making abilities combined with a deep understanding of various trading platforms and instruments. Committed to continuous learning and staying updated with market developments. Seeking opportunities to leverage my expertise and contribute to a dynamic trading environment.

• Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
• Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
• Answered telephone and email inquiries from potential customers.
• Prepared purchased vehicles and completed final delivery checks.
• Responded to customer enquiries via telephone and email.
• Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
• Negotiated purchase prices and explained sales, warranty, and optional products.
• Greeted customers on lot and in showroom to answer questions about brand and available inventory.
• Developed successful sales strategies to maximize customer satisfaction and profit.
• Met customers on lot and in showroom to discuss available vehicles and options.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Built customer loyalty and retention by delivering excellent shopping experiences.

• Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
• Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
• Checked guests' identification before serving alcoholic beverages.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Managed inventory of dining supplies to prevent shortages during service.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Developed strategies to optimize workflow during peak hours, enhancing service speed.
• Implemented upselling techniques that contributed to increased sales and improved guest experiences.
• Cultivated warm relationships with regular customers.
• Enhanced team efficiency, collaborating effectively in high-pressure settings.
• Served food and beverages promptly with focused attention to customer needs.
• Bussed and reset tables to keep dining room and work areas clean.