CHAD MARCEL
Shelton,CT
Summary
Administrative professional specializing in talent acquisition and higher education administration. Demonstrated success in identifying and recruiting top candidates while collaborating with hiring managers to develop innovative recruiting strategies. Expertise in academic advising and customer service, with a focus on improving customer retention and satisfaction.
Overview
21
21
years of professional experience
Work History
Recruiting Assistant (Contract – Remote - Achievement First)
Creative Financial Staffing
Shelton, CT
03.2025 - 10.2025
- Phone screen K-12 teacher candidates for Charter School's 2025-2026 school season Brooklyn & Queens to assess compatibility for Achievement First's rigorous standards.
- Ask questions in a 30-minute interview format consisting of questions to decide compatibility with school attributes such as DEI in the classroom, openness to constructive criticism/teacher development, and form strong student/teacher relationships.
- Completed candidate scorecards to determine suitability and coordinated with Talent Partner for principal interviews.
- Managed school placement data and actively participated in team-building initiatives.
Volunteer Work (Peer Counseling)
Fairfield University
Fairfield, CT
01.2024 - 12.2024
- Provided excellent service and attention to students when face-to-face or through phone conversations.
Recruiter (Remote)
Veterans Sourcing Group
New York City, NY
09.2020 - 10.2023
- Screened, recruited, and interviewed potential employees for Contract and Contract to Perm roles for Banking/Financial, HR, Customer Service, Administrative, Insurance, and IT.
Recruiter
Manpower
Stamford, CT
05.2014 - 08.2020
- Managed recruitment by sourcing, screening, checking references and backgrounds, and presenting offers to candidates.
- Identified, engaged, evaluated, and placed top talent in various positions such as general labor, warehouse, light industrial, administrative, office professionals, laboratory technology, public school maintenance, and engineering.
- Led corporate recruiting as the primary recruiter for Unilever, focusing on supply chain and scientific roles.
- Performed Corporate Recruiting duties with Unilever such as maintaining contractor quality through on-site visits and working directly with department managers.
- Provided consultative support for clients with staffing needs. Took on work for Unilever as a Corporate Recruiter to improve direct contact with hiring managers, streamline resume submissions/job fills, and create strategic recruitment plans.
- Managed rapid recruiting to fill multiple positions quickly.
- Recruiting quotas achieved by: Working with high attention to customer service/satisfaction.
- Surpassed recruitment goals by implementing innovative sourcing and candidate engagement strategies.
- Used Silk Road Applicant Tracking System and Field Glass Vendor Management System to streamline processes in naming and hiring Manpower associates for assignments at various companies.
- Utilized direct sourcing, networking, referrals, online tools, and social media for recruitment.
- Managed Manpower's social media platforms, such as: Facebook notifications and job postings.
- Drove business development through strategic recruitment initiatives and campus career fairs.
Customer Support Analyst (Contract - Unilever)
Manpower
Hamden, CT
01.2013 - 12.2013
- Collaborated with Logistics Operations to improve case fill rates.
- Collaborated with the Customer care Team to work on problem resolution.
- Coordinated with the Planning team to address product availability.
- Generated daily SAP and Excel reports, analyzing data accurately.
- Coordinated with Distribution to ensure timely shipment deliveries.
Academic Advisor
Albertus Magnus College
New Haven, CT
10.2004 - 12.2010
- Served as educational counselor and administrator for students in the College's accelerated degree program for working adults, involving a high volume of Customer Service and Administrative work.
- Ensured student success and retention by acting as primary contact for students on academic matters (i.e., Inquiries regarding credit hours, degree requirements, and course offerings. Handled various administrative tasks, such as helping prepare student degree audits and evaluating grade transcripts, organizing student files and paperwork, monitoring student progress via data entry in the system's remarks screen, and assisting the Director of Student Services with special projects.
- Made regularly scheduled class visits and scheduled special visits to address serious concerns.
- Conducted individual consultations with students in the office to address and resolve academic, instructional, performance, or personal concerns, facilitating processes such as Leaves of Absence or Course Withdrawal when required.
- Taught Associate and Bachelor Program courses, particularly Intro to College Studies and Business Writing, working with my students even closer.
- Provided guidance on strategies to overcome study group challenges and mediated conflicts where appropriate.
Education
Master of Arts - Education
Fairfield University
Fairfield, CTBachelor of Arts - English
Fairfield University
Fairfield, CTSkills
- Candidate screening and interviewing
- Recruitment software proficiency
- Talent acquisition strategies
- Reference checking
- Relationship management
- Customer service
- Academic advising
- Data analysis
- Diversity hiring
- Employee onboarding
- Candidate relationship building
- Interviewing techniques
- Strategic planning
- Team collaboration
- Conflict resolution
- Sourcing strategies
- Time management
- Database management
- Pre-employment screening
- Background checks
- Effective communication skills
- Microsoft Office Suite proficiency
Accomplishments
- Boosted Candidate Retention, Increased candidate retention by 20% through improved recruitment processes and client relationships.
- Optimized Hiring Efficiency, implemented company policies and helped management achieve recruiting goals by providing management with requested reports and documents, coordinating hiring events focused on filling large requisitions of jobs in a timely manner, and delivering excellent customer service to support candidate retention and client satisfaction.
- High Volume Hiring Success: successfully filled five hundred job openings annually and consistently met staffing targets and deadlines. Maintained employee records in Job Diva ATS and Field Glass VMS. Sourced candidates via Indeed, LinkedIn Recruiter, Dice, Career Builder, and other job boards. Cut average hiring time by 15 days through recruitment process improvements.
Timeline
Recruiting Assistant (Contract – Remote - Achievement First)
Creative Financial Staffing
03.2025 - 10.2025
Volunteer Work (Peer Counseling)
Fairfield University
01.2024 - 12.2024
Recruiter (Remote)
Veterans Sourcing Group
09.2020 - 10.2023
Recruiter
Manpower
05.2014 - 08.2020
Customer Support Analyst (Contract - Unilever)
Manpower
01.2013 - 12.2013
Academic Advisor
Albertus Magnus College
10.2004 - 12.2010
Master of Arts - Education
Fairfield University
Bachelor of Arts - English
Fairfield University