Chad Mason
Thornton,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Sales Manager
DTI Trucks
06.2019 - 04.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Implemented systems and procedures to increase sales.
- Increased safety standards in the yard by conducting regular inspections and ensuring compliance with all regulations.
- Mentored junior employees, promoting professional growth and development within the organization.
- Supervised loading and unloading activities on-site to ensure accuracy in shipments while minimizing potential hazards.
- Optimized space utilization within the yard, maximizing storage capacity without compromising safety or accessibility.
- Coordinated successful shipment deliveries through meticulous planning and communication with transport companies.
Salvage Yard Manager
DTI Trucks
08.2019 - 04.2024
- Managed a team of yard staff, delegating tasks effectively for optimal productivity and performance.
- Developed strong relationships with customers, leading to increased repeat business and customer satisfaction.
- Mentored junior employees, promoting professional growth and development within the organization.
- Oversaw vehicle dismantles and parts pulling to make sure they were done in a safe and efficient manner.
- Organized and kept record of equipment maintenance.
- Addressed any issues or concerns promptly, maintaining high levels of employee morale and job satisfaction among the team members.
Truck Driver
DTI Trucks
08.2019 - 04.2024
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Maximized load safety by balancing, securing, and weighing products.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
- Inspected load security and checked for damages.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Answered roadside assistance calls for tows and other vehicle support.
Owner/Operator
Mason Transportation LLC
06.2013 - 08.2019
- Managed day-to-day business operations.
- Monitored monthly P&L reports.
- Assessed income and expenses and adapted plans to improve profit levels.
- Booked and managed loads for my drivers and myself.
- Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
- Communicated with shippers, receivers and brokers on freight pick ups, deliveries or any delays.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Operated with safety and skill to avoid accidents and delays.
- Inspected load security and checked for damages.
Education
GED -
Front Range Community College
Westminster, CO11.2022
No Degree - Auto Body And Collision Repair
Warren Tech Central
Lakewood05.2022
Skills
- Management
- Staff Management
- Goals and performance
- Logistic management
- Sales expertise
- Salesforce
- Karmark Software
- Customer Service
- Time Management
- Decision-Making
Timeline
Salvage Yard Manager
DTI Trucks
08.2019 - 04.2024
Truck Driver
DTI Trucks
08.2019 - 04.2024
Sales Manager
DTI Trucks
06.2019 - 04.2024
Owner/Operator
Mason Transportation LLC
06.2013 - 08.2019
GED -
Front Range Community College
No Degree - Auto Body And Collision Repair
Warren Tech Central
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