Chad Matson
Seattle,WA
Summary
Dynamic and dependable professional with a proven track record, excelling in customer service and teamwork. Adept at multitasking and maintaining high standards of cleanliness and organization. Recognized for quick adaptability and strong communication skills, consistently enhancing customer satisfaction and operational efficiency. I have been in the service industry for over 20 years and have a culinary background.
Overview
6
6
years of professional experience
Work History
Door Guy
Diesel
Seattle, WA
05.2024 - 03.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Cook
Diesel
Seattle, WA
02.2024 - 03.2025
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Cleaner
Diesel
Seattle, WA
09.2023 - 03.2025
- Cleaned and sanitized bathrooms, bar areas.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
Personal Shopper
Instacart
Seattle, WA
09.2021 - 11.2023
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Tracked substitutions and informed customers of changes.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Server
Bluestar
Seattle, WA
08.2019 - 07.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Associate Degree - Culinary Arts
Matc
Milwaukee, WI06.2012
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Calm under pressure
Timeline
Door Guy
Diesel
05.2024 - 03.2025
Cook
Diesel
02.2024 - 03.2025
Cleaner
Diesel
09.2023 - 03.2025
Personal Shopper
Instacart
09.2021 - 11.2023
Server
Bluestar
08.2019 - 07.2020
Associate Degree - Culinary Arts
Matc