Chad McCarty
MILFORD CENTER,OH
Summary
Technical product management professional with proven ability to lead product development from concept to launch. Skilled in roadmap planning, communication, and agile methodologies. Strong focus on team collaboration, driving results, and adapting to changing needs. Adept at leveraging data analysis, user feedback, and market trends to deliver impactful solutions.
Overview
10
10
years of professional experience
Work History
Product Manager
JPW Industries
10.2021 - Current
- Successfully launched, developed and managed 3+ woodworking products in 2024. (3 Additional projects in development/planning).
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Coordinated project planning and execution with team members and team leads.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Analyzed competitive landscapes to identify market opportunities, informing strategic business decisions.
Director of Technical Services
Axiom Tool Group, Inc.
08.2014 - 10.2021
- Oversaw development and support of 18 SKU's across 6 generations of machine builds.
- Researched, developed, and implemented a complete line of CNC machine accessories
- Mentored junior technicians in advanced troubleshooting techniques, increasing their problem-solving abilities and empowering team members to resolve issues more efficiently.
- Established strong relationships with key clients through regular communication and on-site visits, promoting trust in our services and fostering long-term partnerships.
- Improved customer satisfaction by providing prompt technical support and troubleshooting for complex issues.
- Coordinated after-hours emergency support for clients experiencing critical system failures, minimizing potential revenue loss due to downtime.
Education
Bachelor of Science - Electronic Engineering
ITT Technical Institute
Hilliard, OH08-2014
Skills
- Data-driven decision-making
- Teamwork and Collaboration
- Product Vision and Strategy
- Product Development
- Complex Problem-Solving
Timeline
Product Manager
JPW Industries
10.2021 - Current
Director of Technical Services
Axiom Tool Group, Inc.
08.2014 - 10.2021
Bachelor of Science - Electronic Engineering
ITT Technical Institute
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