Seasoned Liaison looking for an opportunity to excel with a company that values a strong work ethic, integrity, and exceptional customer service/relationship building skills in their Liaisons.
Overview
10
10
years of professional experience
Work History
Community Liaison
Agape Hospice & Palliative Care
09.2021 - 11.2023
Strengthened community partnerships by organizing and attending collaborative events.
Promoted organizational initiatives by presenting at community meetings and participating in local events.
Focused on developing relationships with referral sources to maximize referral potential.
Was responsible for all aspects of referral coordination with an emphasis on educating and building trust with patients and their families so they would better understand and accept Hospice services.
Consistently met or exceeded companies monthly referral quota.
Account Executive
LHC Group
04.2019 - 08.2021
Attended networking events to build relationships and identify sales opportunities.
Achieved or exceeded company-defined sales quotas.
Focused on relationship development with case management departments in assigned Hospital/SNF/IRF accounts with an emphasis on building trust and exceptional customer service to maximize referral potential.
Was responsible for all aspects of referral coordination with an emphasis on educating patients and family members on the benefits of accepting Home Health services.
Community Liaison
Bayada Home Health
12.2013 - 03.2019
Strengthened community partnerships by organizing and attending collaborative events.
Focused on relationship development with case management departments in assigned Hospital/SNF/IRF accounts with an emphasis on building trust and exceptional customer service to maximize referral potential.
Was responsible for all aspects of referral coordination with an emphasis on educating patients and family members on the benefits of accepting Home Health Services.
Education
Bachelor of Arts - Behavioral Sciences/Social Work
Western International University
Ft Huachuca, AZ
06.1998
Skills
Community Partnerships
Community resource knowledge
Relationship Building
Flexible and Adaptable
Interpersonal Communication
Dependable and Responsible
Timeline
Community Liaison
Agape Hospice & Palliative Care
09.2021 - 11.2023
Account Executive
LHC Group
04.2019 - 08.2021
Community Liaison
Bayada Home Health
12.2013 - 03.2019
Bachelor of Arts - Behavioral Sciences/Social Work
Western International University
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