CHAD MCPHATTER
Virginia Beach,VA
Summary
Dynamic Director with strategic-thinking that empowers teams to become top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Director of Sales, NBD & Marketing
New Day Office
Suffolk, VA
10.2021 - 03.2024
- Closed 3.2 Million in business in 1st quarter.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reduced operational risks while organizing data to forecast performance trends.
- Drove business expansion by identifying new markets, conducting research, and developing targeted marketing campaigns.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
ACCOUNT EXECUTIVE & NEW BUSINESS DEVELOPMENT
MSP DESIGN GROUP
Virginia Beach
09.2020 - 10.2021
- Account Executive focused on major accounts and net new business
- Acquired approximately 135 net new clients in first 9 months of employment
- Projected to close 800K in business first year in new industry
- Increased lead generation by collaborating with marketing department to facilitate targeted marketing strategy
- Recorded accurate and efficient records in customer database.
- I am In-Bound Sales, Sales Enablement, Marketing, Integrity in Supplier Relationships & Facilis 360 Certified.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
ACCOUNT EXCUTIVE & BUSINESS DEVELOPMENT
CREATIVE TECHNOLOGIES & OFFICE
Chesapeake, VA
11.2019 - 08.2020
- Led a team of four professionals that encompassed the entire sales cycle and instillation of office technology & office interiors
- Increased customer engagement by developing and implementing inbound sales enablement strategy
- Developed two lead networking groups to collaborate around common customers to produce introductions and business leads.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying company''s reputation as a trusted partner in their respective industries.
REGIONAL ACCOUNT MANAGER
MYTHICS
Virginia Beach
12.2016 - 11.2019
- Progressed from entry level Sales Development Rep to Manager of Rockies Territory within 2 years
- Overachieved sales quote each year by approximately 35%
- Increased lead generation by 250% by developing cross-team collaboration.
Education
DEGREE -
Liberty Baptist Theological Seminary
Bachelor of Science Human Services & Counseling -
2 Year Leadership Cohort -
Skills
- Leadership
- Management
- New Business Development
- Sales & Business Strategy
- Sales Pipeline Management
- Communication
- Marketing
- Sales Program Coordination
- Review of contracts
- Sales process optimization
- Extensive personal network
- Sales team training
Certification
- Sales Enablement Cert
- Inbound Sales Cert
- Inbound Cert
- Integrity in Supplier Relationships Cert
- USA Wrestling Bronze Level Coaching Cert
Accomplishments
- Salesperson of the Year
- Started multiple regional networks
- National conference speaker on leadership development and community impact
- All-American, Virginia Athlete of the Year, & State Champion Wrestling Honors
- Earned full, 4-year, athletic scholarship
- Coached in the 2018 USA Olympic Trials, World Team Trials, & US Open
Volunteer Experience
- Volunteered in several youth wrestling clubs and programs
- Contributing Article writer for regional blog & paper
Timeline
Director of Sales, NBD & Marketing
New Day Office
10.2021 - 03.2024
ACCOUNT EXECUTIVE & NEW BUSINESS DEVELOPMENT
MSP DESIGN GROUP
09.2020 - 10.2021
ACCOUNT EXCUTIVE & BUSINESS DEVELOPMENT
CREATIVE TECHNOLOGIES & OFFICE
11.2019 - 08.2020
REGIONAL ACCOUNT MANAGER
MYTHICS
12.2016 - 11.2019
DEGREE -
Liberty Baptist Theological Seminary