Chad McQuinn
19691 Tomahawk Rd. Apple Valley,CA
Summary
Personable and dedicated customer service representative with extensive experience in construction industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing business's. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and moral-building techniques to maximize employee engagement and performance.
Overview
31
31
years of professional experience
Work History
Foreman
Logan Construction
Riverside, CA
04.2024 - 10.2024
- Maintained daily logs of labor and equipment used on-site.
- Ensured all workers adhered to company policies and procedures.
- Conducted regular performance reviews with crew members.
- Monitored job progress and ensured completion within budget constraints.
- Coordinated with other departments to ensure project deadlines were met.
- Identified areas of improvement for increased efficiency and productivity.
- Managed inventory levels of supplies necessary for job completion.
- Communicated regularly with subcontractors regarding project timelines.
- Managed sites by focusing on safety, operations and productivity.
- Prepared and planned worksites to help jobs run smoothly.
- Kept production team moving forward for progress in daily site operations.
- Obtained specifications and directed work for construction crews.
Crew Foreman
ServPro of Chino Hills - Palm Desert
Hesperia, CA
11.2023 - 03.2024
- Conducted safety inspections of equipment and job sites to ensure compliance with regulations.
- Provided technical guidance and assistance to crew members in order to complete tasks efficiently.
- Directed and supervised crew activities, ensuring that work was completed in accordance with established guidelines.
- Developed project plans for crews, including coordinating resources and scheduling timelines.
- Monitored production levels of crew members, providing feedback on performance when necessary.
- Coordinated with other departments to ensure smooth operations during projects.
- Evaluated employee performance and provided coaching as needed to improve productivity.
- Inspected completed jobsites for quality assurance purposes prior to customer delivery or installation.
Production Manager
Chaparosa Roofing
Apple Valley, CA
08.2022 - 11.2023
- Manage a field of multiple crews and the day to day projects scheduled to be completed
- Completed daily inprogress and at time of completion quality control inspections
- Worked on site and helped complete all projects on time
- Installed all types of roofing in residential and commercial buildings
- Completed all orders for projects and confirmed correct materials for all job sites
- Completed daily yard vehicle checks
- Completed all routine maintenance and weekly wash, cleaning to all company vehicles
- Customer walk throughs on completed projects, collect final payment and close out project, address any customer issues or concerns
- Managed insurance claims, loses, and or urgent customers
- Developed and implemented production schedules to ensure timely completion of projects.
- Identified opportunities for improvement in workflow design and implementation.
- Reviewed production orders, schedules, delivery dates, and inventory levels to determine product availability.
Installation Service Manager
Home Depot - At Home Services
Simi Valley, CA
06.2013 - 06.2022
- Completed investigations into complaints, incidents and accidents at work sites
- From sale through completion of construction project monthly revenue of $100,000 to $1 million for my assigned territory
- Delegated work to staff, setting priorities and goals
- Allocated and estimated material and labor to complete on-time and under-budget projections
- Trained and monitored employees to reach daily tasks and improve performance
- Monitored project progress to enforce adherence to deadlines and quality standards
- Coordinated phases of construction projects from inception to completion
- Inspected sites before and after construction projects
Measurement Technician
At Home Services Home Depot
Poway, CA
05.2011 - 06.2013
- Performed dimensional measurements of components using precision measuring instruments.
- Conducted visual inspections of manufactured parts to ensure conformance to specifications.
- Compiled inspection data for analysis and evaluation purposes.
- Reviewed drawings and technical documents to understand product requirements.
- Calibrated measurement equipment according to established procedures.
- Assisted in the development of quality control processes and initiatives.
- Maintained accurate records of all scope of work, measurements, results, and reports.
- Resolved discrepancies between actual measurements and customer specifications.
Field Supervisor
Purofirst Fire & Water Restoration
Victorville, CA
02.2003 - 05.2011
- Prepared and planned worksites to help jobs run smoothly
- Kept production team moving forward for progress in daily site operations
- Assigned work to field employees, based on material or work requirements for specific jobs
- Tracked and reported units and labor hours prior to submission of timecards
- Checked project details to verify job site materials and equipment
- Monitored inventory to support budget and project goals
Financial Analyst
N.C.O. Financial Systems
Las Vegas, NV
09.1999 - 12.2002
- Reviewed overdue accounts to schedule contact dates for follow-up calls
- Advised customers of necessary actions and strategies for debt repayment
- Accepted and processed customer payments and applied toward account balances
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements
Manager
Big O Tires
Victorville, CA
05.1995 - 06.1999
- Led employee performance evaluations and reward top performers to retain quality personnel
- Completed thorough opening, closing and shift change functions to maintain operational standards each day
- Enforced company policies and procedures to strengthen operational standards across departments
- Delegated daily tasks to team members to optimize group productivity
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies
- Completed inventory audits to identify losses and project demand
Field CAD Operations
Southwest Gas
Victorville, CA
07.1993 - 05.1995
- Utilized AutoCAD software to generate accurate 2D drawings.
- Collaborated with engineers on projects to ensure proper functionality of designs.
- Created assembly drawings showing all the components required for an assembly with appropriate dimensions and tolerances specified.
- Maintained records of revisions made to CAD files throughout the design process.
- Provided technical support to internal customers regarding CAD related questions or issues.
- Prepared presentation visuals utilizing various CAD tools such as Adobe Illustrator or Photoshop.
Education
Associate of Arts - Business
Victor Valley College
Victorville, CA06-1995
Architectural And Building Technology -
Victor Valley College
Victorville, CA06-1995
High School Diploma -
Apple Valley High School
Apple Valley, CA12.1992
Skills
- Contract Negotiation
- Material and Labor Costing
- Team Collaboration
- Work Estimation
- Mathematical Calculations
- Job Prioritizing
- Interpreting Blueprints
- Visual Inspection
- Project Budgeting
- Schematic Understanding
- Planning and Design
- Conflict Resolution
- Supervising experience
- Management
- Construction management
- OSHA
- Construction management software
- Construction estimating
- Cost control
- Power tools
- Communication skills
- Project management
- Project coordination
- Blueprint reading
- Restoration
- Fire Restoration
- Water Damage Restoration
- Roofing
- Mold Remediation
- Production Management
- Computer Networking
- CAD
- Financial Report Writing
- Financial Analysis
- Drafting
- Business Development
- Leadership
Personal Information
Authorized To Work: US for any employer
Timeline
Foreman
Logan Construction
04.2024 - 10.2024
Crew Foreman
ServPro of Chino Hills - Palm Desert
11.2023 - 03.2024
Production Manager
Chaparosa Roofing
08.2022 - 11.2023
Installation Service Manager
Home Depot - At Home Services
06.2013 - 06.2022
Measurement Technician
At Home Services Home Depot
05.2011 - 06.2013
Field Supervisor
Purofirst Fire & Water Restoration
02.2003 - 05.2011
Financial Analyst
N.C.O. Financial Systems
09.1999 - 12.2002
Manager
Big O Tires
05.1995 - 06.1999
Field CAD Operations
Southwest Gas
07.1993 - 05.1995
Associate of Arts - Business
Victor Valley College
Architectural And Building Technology -
Victor Valley College
High School Diploma -
Apple Valley High School
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