Chad Milosevic
First Interstate Bank
Des Moines,IA
4
Languages
2027
years of professional experience
Detail-oriented bank teller with expertise in transaction processing accuracy and cash handling experience. Committed to enhancing customer experiences in high-volume environments.
Work History
Bank Teller
5 Years 4 Months- Processed customer transactions efficiently and accurately.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Maintained compliance with banking regulations and internal policies.
- Assisted in training new tellers on operational procedures and systems.
- Managed cash drawer, ensuring accuracy in cash handling and reporting.
- Identified opportunities to streamline processes, enhancing transaction efficiency.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Processed customer transactions promptly, minimizing wait times.
- Counted and packaged currency and coins.
Kitchen Associate
9 Months- Prepared food items according to safety and quality standards, ensuring compliance with health regulations.
- Collaborated with team members to optimize workflow, improving service efficiency during peak hours.
- Maintained cleanliness of kitchen equipment and workstations, promoting a safe working environment.
- Assisted in inventory management by organizing stock and monitoring product expiration dates.
- Trained new kitchen associates on operational procedures and safety protocols to enhance team performance.
- Oversaw daily kitchen operations, ensuring adherence to company policies and food preparation guidelines.
- Improved kitchen efficiency by streamlining food preparation processes and implementing time-saving techniques.
Creative Graphic Designer
5 Years 1 Month- Executed user-centered design principles to create intuitive layouts for websites and applications.
- Streamlined design processes by implementing new tools, improving workflow efficiency across projects.
- Developed eye-catching visual content for social media campaigns, driving engagement and boosting online presence.
- Designed engaging graphics for digital and print platforms, enhancing brand visibility.
- Collaborated with cross-functional teams to develop innovative marketing campaigns that aligned with strategic goals.
- Mentored junior designers, fostering skill development and promoting best practices in graphic design.
Amusement Ride Operator
2 Years 6 Months- Trained new operators on safety procedures and ride operation techniques.
- Operated amusement rides, ensuring guest safety and adherence to operational protocols.
- Monitored ride performance, identifying and reporting maintenance needs promptly.
- Implemented safety checks and inspections prior to ride openings, enhancing guest experience.
- Provided excellent customer service, addressing guest inquiries and concerns effectively.
Grocery Bagger
Education
Associate of Arts - Communications And Graphic Design
Skills
Attention to detail
Professionalism and courtesy
Money handling
Deposit and withdrawal management
Cash counting
Patience and empathy
Transaction processing
Listening and comprehension
Cash handling expertise
Customer needs assessment
Fraud detection
Transaction processing accuracy
Signature verification
Teller support
Financial software
Languages
English
Native or Bilingual
Spanish
Limited Working
German
Elementary
French
Elementary
Timeline
Bank Teller
First Interstate Bank
04.2021 - CurrentRead More
Kitchen Associate
Casey's General Store
04.2020 - 01.2021Read More
Creative Graphic Designer
Gannett USA Today
01.2015 - 02.2020Read More
Amusement Ride Operator
Walt Disney World Resort
08.2010 - 02.2013Read More
Grocery Bagger
Fareway Grocery
2004 - 2009Read More
Des Moines Area Community College
Associate of Arts from Communications And Graphic Design
Read More