Chad Moody

- Led the full sale cycle from prospecting through close, partnering cross-functionally with Customer Success and Engineering to align product capabilities with customer and prospect needs, driving new logo acquisition and strategic expansion.

- Drove exponential new business growth, increasing annual revenue from $35k prior to arrival to $500k in under two years as the company's sole Enterprise Account Executive, then decisively surpassed $1M in annual business revenue.

- Consistently delivered persuasive virtual and in-person presentations to senior stakeholders, showcasing groundbreaking new AI-powered solutions and clearly linking innovation to measurable business outcomes across Employee, Customer, and Patient Experience Programs.

- Played a critical role in guiding strategic product decisions that drove substantial platform enhancements, strengthening competitiveness in a highly saturated market.

- Maintained deep, up-to-date industry expertise to serve as a trusted advisor/Subject Matter Expert to customers and prospects, translating market trends into strategic guidance and business value.

- Delivered disciplined, data-driven sales forecasting with a high degree of accuracy, providing leadership with reliable revenue visibility to support strategic and operational decision-making.

- Represented the organization at national and regional EX, CX, and PX Conferences, conducting strategic business meetings and capturing actionable industry insights to inform go-to-market and customer strategy.

- Partnered with C-suite decision-makers to uncover strategic Experience Orchestration challenges and deliver solutions that drove new business acquisition.

- Leveraged first-hand insights and profound empathy shaped by a decade-long personal experience navigating pediatric cancer to drive transformative improvements in Patient Experience Programs.

- Scaled the start-up from inception to a multi-million dollar organization, establishing industry-leading three-year customer agreements and positioning the company as a formidable AI innovator in the Experience Management domain.

- Promoted from Level IV to Level V Account Executive within the first year as a recognized Subject Matter Expert in Customer Experience software for the global leader in Experience Management technology.

- Consistently exceeded annual sales quotas in a fast-paced environment, delivering results that aligned with organizational goals and timelines.

- President's Club Award Winner.

- Achieved 250% of annual sales quota in Year 1, including one quarter reaching 625% of quota, demonstrating exceptional performance and rapid impact.

- Developed a master class-level expertise across the Experience Management landscape, including software intelligence, AI-driven technologies, competitive positioning, market trends, and end-to-end journey mapping.

- Awarded "Valedictorian" and "Rookie of the Year" honors in 2016 for delivering $520k in revenue and achieving 164% of plan within first year of hire.

- Closed $122k in 30 calendar days as an SMB representative, eclipsing the company record by more than $20k.

- Maximized revenue in a rapidly changing territory through aggressive networking, cold calling and using solution-based methodologies.

- Produced weekly reports documenting sales activity; and kept abreast of trends, competitive products and industry developments.

- Averaged 156% to annual quota over the course of 32 months and consistently met or exceeded monthly quota by as much as 333%.

- Outpaced colleagues by closing over $4.5 million in total revenue, securing strong year-over-year revenue growth even with an increase in market competition.

- Maintained a near perfect close rate for on-sight demonstrations, traveling the country often to attend national/regional conferences and to close large deals.

• Maintained breast cancer (MCF-7), muscular dystrophic and heart disease cell lines that were used for cutting-edge research projects.
• Conducted experiments daily using electron microscopy, Western blotting, cellular staining, cloning and many other laboratory techniques.
• Specialized in determining the effects of inhibiting calcium/calmodulin-dependent protein kinase II (CAMKII), and its various isoforms, in heart disease and muscular dystrophic mouse models.
• Performed DNA sequencing to identify CAMKII isoforms at different stages of disease.
• Assisted in the grant writing process and placed orders for all laboratory supplies.

• Lead my Chemistry students to the highest average test scores in the state of NC and tops in the country.
• Took home 1st place at the UNCC Math & Science Competition in Chemistry with ten of my top-performing students, a first in the school's history.
• Excelled at connecting with every student, whether they were Basic Level or Advanced.
• Assisted with Science Olympiad on a yearly basis.