Chad Morrison

• I started a metal fabrication business in April 2022
• We make different metal items per customer’s needs and requests by utilizing oxygen/acetylene torches, plasma cutters, mig/tig/arc welding and various other types of saws and equipment
• I handle all quoting and invoicing as well as sourcing supplies and materials. In addition I handle AR/AP duties.

• I was responsible for managing all service technicians across the northern half of Georgia as well as a varying number of floating technicians
• I spent a great deal of time each month making site visits to check in on our customers
• I was responsible for administering safety training to our employees as well as performing unannounced safety and operational audits weekly
• Each month I conducted unannounced site safety audits and unannounced vehicle inspections on our technicians throughout the northern half of Georgia
• I was instrumental in scheduling and performing regular reviews with customers to assess current and future service and parts needs
• I interviewed and hired new employees, coached employees as needed based on performance/conduct and performed employee's annual performance evaluations/reviews
• I handled all shipping and receiving for the north Georgia territory.

• As Service and Parts manager I was responsible for managing 24 employees
• I had 20 service technicians, 3 parts department employees and 1 service coordinator/dispatcher
• I oversaw all day to-day operations as well as Power of Attorney for the Savannah branch
• I met regularly with customers to ensure their satisfaction was being exceeded
• I met regularly with LiftPower employees to ensure our branch goals were being achieved while also maintaining our safety first agenda
• I worked with our team to ensure compliance with customer's, Lift Power's and OSHA's safety regulations
• I oversaw the efficient dispatching of all Service technicians
• I created and utilized the Work In Process "WIP" reports to ensure all open Service and Parts orders were invoiced quickly upon completion of the work
• I prepared service repair and parts quotes for customer owned equipment
• I accurately prepared and directed the annual parts department inventory as well as Quarterly and Annual returns
• I prepared and tracked our customer's Equipment Maintenance Due reports
• I prepared the department budgets for our branch operations
• I interviewed potential new hires, hired new employees, counseled employees for policy, safety, and/or conduct issues, prepared and administered Lift Power employee's annual performance evaluations, scheduled routine monthly maintenance for customer and Lift Power owned equipment, verified routine maintenance for customer owned and Lift Power owned equipment is up to date and ensured Lift Power customer parts consignments were performed accurately
• I prepared and conducted OSHA approved lift truck safety training in accordance with OSHA regulation CFR1910.178 for customers and employees
• I tracked branch expenses, scheduled delivery and installation of new equipment and created "On Call" schedules for Service and Parts department employees
• In May 2017 I was involved in transitioning our service technician's to electronic Tablets and away from paper work orders. This reduced the days it takes a technician to turn in a completed repair order from 3.5 days to under 1 day after completion of repair which greatly improved our profitability and helped with inventory management
• In 2017 Lift Power won the "Summit Award" which is awarded to a select few Crown dealers nationwide, as well as the top award from The Crown Corporation, the James F. Dickie award for total branch excellence. The Dickie Award is only obtained by being the top performing Crown lift truck dealer in the world each year.

• I was a lead road service technician responsible for assisting other technicians as well as accurately troubleshooting, modifying and maintaining customer and Southeast Industrial Equipment owned equipment
• I routinely worked on internal combustion gas and diesel powered as well as battery powered lift trucks, scissors lifts, boom trucks, pallet jacks and other types of equipment
• I was a Toyota factory trained Bronze certified technician.
• in 2006 I was offered the role of Customer Service Rep. I was responsible for finding new service and Parts customers, as well as developing stronger relationships with existing customers.
• In 2008 I won the Toyota President's Award for Sales Excellence. I was awarded a week trip to Aruba all expenses paid.

• I was a road service technician who was responsible for accurately troubleshooting, modifying and maintaining customer and company owned equipment
• I routinely worked on Internal combustion gas and diesel powered as well as battery powered lift trucks, scissors lifts, boom trucks, pallet jacks and other types of equipment
• I attended and successfully completed many different Yale lift trucks factory training classes.

• I was a lead millwright/maintenance mechanic responsible for leading a crew fabricating and repairing equipment needed in plant operation
• I repaired and installed drag chains, installed and aligned steam turbines, gear boxes, slurry mixers, acid pumps, screw conveyors
• I built and repaired hydraulic and pneumatic cylinders
• I arc/mig welded various equipment throughout the boiler house
• I charged accumulators and repaired plant lift trucks and other equipment.

• I was a road service technician who was responsible for accurately troubleshooting, modifying and maintaining customer and company owned equipment
• I routinely worked on Internal combustion gas and diesel powered as well as battery powered lift trucks, scissors lifts, boom trucks, pallet jacks and other types of equipment
• I attended and successfully completed many different Yale factory training classes.

I modified, maintained and repaired generator sets and aircraft arresting barriers in accordance with Air Force regulations. I was on a 3 man crew that was responsible for servicing and repairing approximately 150 generator sites in and around the base. We did everything from routine maintenance such as oil changes and monthly runs under load up to and including complete tear downs and rebuilds. We were also tasked with electrical troubleshooting and repair of the machinery as needed.