Chad Parker
Round Rock
Summary
Proven team builder with strong business acumen. Committed to prioritizing results over efforts. Always searching for an inclusive and diverse approach to problem-solving.
Overview
17
17
years of professional experience
Work History
Sr. Performance Coach/Sales Manager
KB Home
Austin
04.2014 - 07.2025
- Led effective sales meetings
- Created weekly training content
- Led a team of three online sales counselors to achieve more than 30% of net sales each month
- Provided interim support as a Regional Sales Manager
- Continually developed and strengthened web-based sales efforts within the Austin Division
- Delivered FasTrac and Customer Experience sales training to classes in Austin, Boise, Dallas, & Houston
- Provided online instruction to West Region divisions
- Produced weekly "Tech Tip" and "Tip from the Coach" emails
- Collaborated bi-weekly with Corporate IT to create improvements to the company CRM system
- Collaborated weekly with National Vice President of Sales to bring about best practices, provide edits to training manuals, and improve Mystery Shop Scores
- Continued in-person engagement and field work with community Sales Counselors (Austin).
- Ordered and evaluated Mystery Shops for Austin (occasionally for Houston and Dallas as well)
- Provided continual training on all aspects of the New Home Sales Counselor position
Lead Area Sale Representative
KB Home
Austin
12.2008 - 04.2014
- Supported Regional Sales Managers as a 'Lead Area Sales Representative.' This position required new hire mentorship, occasional sales presentations, assistance with sales projections, and provided additional field support to the Regional Sales Manager.
- Used the KB Home 'Structured Selling' process to attain consistently high closing volumes.
- Maintained a backlog of 40-plus active customers while consistently achieving high CSI ratings.
- Assisted with 'Structured Selling' training and the use of the company CRM.
- Partnered with the 581st Area Support Medical Company in many on-base events to promote company goodwill and further public relations with Ft. Hood.
- · Expanded company market share primarily in Pflugerville, Round Rock, and Temple.
- Partnered with area Realtors and brokers in Central Texas to attain a high level of Realtor participation.
Education
Advertising/Psychology
University of Texas
Austin, TXSkills
- Leadership
- Sales/Marketing
- Training/Development
- Forecasting
- Strategic Planning
- Technology
- Management
Accomplishments
- Awarded "Highest Closing Volume" by KB Home, Austin
- Awarded "Manager of the Year" in 2016 by KB Home, Austin
- Regional Executive Training Leader in 2017 for Central and East Region of KB Home
Timeline
Sr. Performance Coach/Sales Manager
KB Home
04.2014 - 07.2025
Lead Area Sale Representative
KB Home
12.2008 - 04.2014
Advertising/Psychology
University of Texas
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