Summary
Overview
Work History
Education
Skills
Timeline
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Chad Parrott

Wichita,KS

Summary

Proven track record of enhancing customer satisfaction and streamlining delivery processes at US Foods, leveraging strong problem-solving and customer service skills. Expert in route optimization and maintaining professional relationships, I consistently met tight deadlines, ensuring zero accidents and boosting efficiency. Skilled in forklift operation and team collaboration, I excel in fast-paced environments, driving positive outcomes.

Overview

24
24
years of professional experience

Work History

Delivery Driver

US Foods
04.2011 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
  • Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
  • Achieved record of zero accidents through adherence to traffic laws and safety protocols.
  • Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
  • Supported positive customer experience by resolving delivery issues promptly and effectively.
  • Maintained clean and safe vehicle, contributing to positive image of company.
  • Delivered packages to customer doorsteps and business offices.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Filled out load paperwork and DOT-mandated log books.

Lawn & Lanscaping-Owner

Parrott Lawn Service
02.2001 - 03.2011
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Trained and motivated employees to perform daily business functions.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Education

High School Diploma -

Wichita South High
Wichita, KS
05.1991

Skills

  • Positive Attitude
  • Valid Driver's License
  • Teamwork and Collaboration
  • Attention to Detail
  • Dependable and reliable
  • Problem-Solving
  • Loading and unloading
  • Order picking and processing
  • Forklift Operation
  • Customer Relationships
  • Ability to Lift 50 Pounds
  • Customer Service

Timeline

Delivery Driver

US Foods
04.2011 - Current

Lawn & Lanscaping-Owner

Parrott Lawn Service
02.2001 - 03.2011

High School Diploma -

Wichita South High
Chad Parrott