Chad Pinkston
Nashville,TN
Summary
Resourceful Director of Housing known for high productivity and efficient task completion. Possess specialized skills in strategic planning, operational management, and community engagement. Excel in communication, leadership, and problem-solving to effectively manage housing operations and meet organizational goals. Bring focused approach to enhancing resident satisfaction and operational excellence.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Director of Housing
Community Care Fellowship
Nashville, TN
09.2023 - Current
- Developed and implemented housing policies and procedures for the organization.
- Conducted research to identify potential new housing opportunities.
- Supervised a team of housing professionals, providing guidance and direction on projects.
- Coordinated with other departments to ensure successful completion of housing initiatives.
- Managed relationships with vendors, contractors, and landlords in order to secure advantageous agreements.
- Collaborated with stakeholders to develop strategies for increasing efficiency in the delivery of services related to housing operations.
Housing Specialist
Step Up On Second
Nashville, TN
09.2020 - Current
- Developed and maintained relationships with landlords to secure units for housing our members.
- Successfully housed 75 of our clients who faced significant barriers.
- Collaborated with the Continuum of Care and the Nashville Homeless Impact Division to help reduce homelessness in Nashville.
- Assisted clients with permanent housing transitions.
- Served as a liaison between governmental agencies and other stakeholders involved in providing safe and affordable housing solutions.
Field Operations Specialist
Goodnight Stay
Nashville, TN
06.2019 - 11.2019
- Managed 26 luxury Airbnb properties located in Nashville’s Gulch area
- Performed property inspections before guest arrivals and post guest departures
- Ensured properties were stocked with supplies and staged homes for guest arrivals
- Reviewed and completed maintenance needs at homes and dispatched non-routine repairs
Discharge Specialist
Mental Health Cooperative
Nashville, TN
10.2017 - 06.2019
- Conducted group therapy sessions, taught coping skills, and completed crisis plans with patients
- Referred crisis patients to community resources available for addiction, and located affordable housing
- Scheduled outpatient follow-up appointments for therapy and medication management
- Maintained relationships with community partners, and managed an updated resource directory of Middle Tennessee non-profits, addiction treatment centers, and inpatient psych hospitals
Resident Counselor
Mental Health Cooperative
Nashville, TN
05.2017 - 10.2018
- Admitted and discharged all patients from an 8-bed low acuity mental health facility
- Created treatment plans, provided follow up resources, and encouraged participation in therapy
- Provided consumers daily with their medications, meals, and hygiene products
- Facilitated group once a day for participants that encouraged peers to engage with one another
Marketing and Event Coordinator
Mercy Community Healthcare
Franklin, TN
02.2017 - 05.2017
- Solicited 22 sponsors for Mercy’s upcoming signature event, The Franklin Classic
- Raised $22,000 in 3 months from warm leads, cold calling, and by visiting businesses in person
- Organized volunteers, created event committees, and did all the leg work for the event
- Promoted Mercy by speaking on the radio, created promotional items, and signage
- Designed and distributed the monthly newsletter for the organization
- Contract position
Affiliate Broker
Realtor and Commercial Real Estate Agent
Nashville, TN
03.2012 - 02.2016
- Made appointments, set showings and walked consumers through the entire process, from pre-approval, making an offer, inspections and preparing buyers for the closing table
- Brokered restaurant businesses and negotiated 8 commercial real estate leases successfully in first year
- Secured an $800,000 REO purchase of 180 lots for a future sub-division in Spring Hill, Tennessee
- Produced fair market evaluations and location analysis for businesses
- Created ads and was responsible for marketing on all media platforms
- Facilitated the purchase and sale of homes in Middle Tennessee
Membership Coordinator/Development
The Frist Museum
Nashville, TN
01.2006 - 01.2012
- Worked with the Assistant Director to develop basic level membership sales strategies including the development of membership materials, direct mail, and online campaigns
- Example: I coordinated Groupon Membership offer which resulted in approximately 2,000 new member households
- Directed the Avant-Garde membership program, which had a total of 320 members
- Planned monthly events, recruited members, created a monthly newsletter, and designed all invitations using Emma software
- During my tenure, membership saw an increase of 150% enrollment in the program
- Oversaw Raiser’s Edge database system to track members, member visits, member giving patterns, retention and evaluated membership trends
- Maintained accurate constituent records for membership, including acknowledgements, membership income reports, mailing lists, and membership lists for publications
- Input and tracked all gifts under $1,000 and developed benefit materials for donors
- Trained and managed 35 volunteers for the Development department
- Created handbooks for membership volunteers and compose and prepare routine correspondence daily
- Tracked and evaluated prospects and created special member programs to enhance member relations
Education
Bachelor of Science - Recording Industry with an emphasis in Production and Technology, Mass Communication with an emphasis in Graphic Design
Middle Tennessee State University
Murfreesboro, TN01.2006
Young Leader’s Council -
TREES Real Estate Graduate -
01.2013
BOLD Graduate -
01.2015
Skills
- Non-profit management
- Public Speaking
- Program Development
- Community Outreach
- Organizational Skills
- Team building
- Crisis Intervention
- Relationship Building
- Staff Oversight
Certification
- BOLD Graduate, 01/15, 9-week course on learning business objectives for Real Estate
- TREES Real Estate Graduate, 01/13
Volunteer Experience
- Young Leader’s Council, Participant, 2015, The YLC consists of an eleven-session training program, addressing fundamental board skills. These interactive sessions reflect on such leadership indicators, as collaboration, diversity, and the role of catalyst deemed crucial for today's nonprofit leadership roles. The training is followed by a year internship with a community agency.
- Tennessee Respite Coalition, Board member on the fundraising committee, 2011 - 2016
- Tennessee Housing Coalition, Board Member, Current
Timeline
Director of Housing
Community Care Fellowship
09.2023 - Current
Housing Specialist
Step Up On Second
09.2020 - Current
Field Operations Specialist
Goodnight Stay
06.2019 - 11.2019
Discharge Specialist
Mental Health Cooperative
10.2017 - 06.2019
Resident Counselor
Mental Health Cooperative
05.2017 - 10.2018
Marketing and Event Coordinator
Mercy Community Healthcare
02.2017 - 05.2017
Affiliate Broker
Realtor and Commercial Real Estate Agent
03.2012 - 02.2016
Membership Coordinator/Development
The Frist Museum
01.2006 - 01.2012
Bachelor of Science - Recording Industry with an emphasis in Production and Technology, Mass Communication with an emphasis in Graphic Design
Middle Tennessee State University
Young Leader’s Council -
TREES Real Estate Graduate -
BOLD Graduate -
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