Chad Robbins
Columbus,Michigan
Summary
Highly-motivated leader with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Director, Franchise Operations
Inspire Brands
Detroit, MI
01.2021 - Current
- Responsible for achieving the operations and business performance goals for a portfolio in excess of 170 Franchisees, 670 stores, and $500M in gross revenue annually.
- Recruited, trained, supervised, and mentored Franchise Business Consultants to become Trusted Advisors to Franchisees within our portfolio.
- Successfully led a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Led the brand in same store sales comps and traffic growth in 2023.
Area Growth Director
Jimmy Johns Franchise, LLC
Detroit, MI
01.2019 - 12.2020
- Analyzed data and advised Franchisees across my region on opportunities for improvement in operational performance
- Collaborated with team of Franchise Operations Managers and Catering/Marketing Managers to identifying local marketing opportunities that would have an immediate impact on same store sales and traffic growth
- Managed $200K regional sponsorship budget and measured ROI for local marketing dollars.
- Facilitated the development of top performing team leads within our department
Regional Director
Jimmy John's Franchise
Detroit, MI
11.2016 - 12.2018
- Led a team of Business Coaches to establish strong relationships with a diverse group of Franchisees, while upholding brand standards and maintaining compliance
- Cultivated development of a high-performing team by implementing inclusive work culture focused on individual and team development.
- Utilized sales data to provide operations driven feedback and improve Franchisee performance.
Business Coach
Jimmy John's Franchise, LLC
Detroit, MI
09.2010 - 11.2016
- Provided guidance and support to Franchisees and their operators in the areas of operations, marketing, and cost management.
- Leveraged influence over authority to impact positive change at the store level.
- Evaluated current systems and processes for effectiveness and recommended improvements where needed.
- Led the department in sales, traffic, operational assessments, and customer service in 2015/2016
Education
BBA - Business Management
Northwood University
Midland, MI07-2009
Associate of Science - Business Management
St. Clair County Community College
Port Huron, MI05-2008
Skills
- Business Planning
- Staff Development
- Operations Management
- Business Development
- Strategic Planning
- Verbal and written communication
Accomplishments
- Graduated Magna Cum Laude from Northwood University in 2009
- Business Coach of the Year 2015
- Led the successful system wide launch of Produce Alliance in 2023
References
References available upon request.
Timeline
Director, Franchise Operations
Inspire Brands
01.2021 - Current
Area Growth Director
Jimmy Johns Franchise, LLC
01.2019 - 12.2020
Regional Director
Jimmy John's Franchise
11.2016 - 12.2018
Business Coach
Jimmy John's Franchise, LLC
09.2010 - 11.2016
BBA - Business Management
Northwood University
Associate of Science - Business Management
St. Clair County Community College
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