Managed all aspects of daily operations of automotive recycling including procurement, legal documentation, accounts payable, payroll, equipment maintenance, banking deposits and reconciliation, and general business operations management.
Built extensive clientele and industry contacts to ensure continued business viability.
Stayed informed on industry developments and market trends to gain competitive advantage.
Maintained business standards to comply with Alabama Department of Environmental Management and Alabama Department of Revenue.
Branch Manager/Loan Officer
Alabama One Credit Union
06.2010 - 04.2017
Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Maintained friendly and professional member interactions.
Improved member satisfaction ratings by enhancing service quality and resolving member issues promptly.
Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Evaluated member loan requests for credit worthiness, counseled members on financial decision making and available options.
Partner/Developer
Pinnacle Excavation
01.2004 - 03.2010
Provided outstanding service to all individuals, promoting effective, and lasting business relationships
Achieved successful client outcomes by identifying and addressing their unique needs and goals.
Performed construction services of commercial and residential properties for multiple individual and corporate developers.
Prepared bids for site work, grading, underground utility installation, curb and gutter, and asphalt paving.
Managed all aspects of human resources including weekly payroll and tax reporting.
Assistant Manager
Wood Financial Group
06.2001 - 01.2004
Assisted manager and supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Marketed financial services and products to existing and potential customers.
Monitored cash intake and deposit records, increasing accuracy, reducing discrepancies, and monthly collections of delinquent accounts.