Chad Robins
Bentonville,AR
Summary
Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Passionate about teaching culinary arts and skills, mentoring individuals to enhance their technical expertise and creativity in the kitchen. Proven track record of enhancing overall business performance through effective leadership, innovative problem-solving, and a commitment to fostering talent in the culinary field.
Overview
13
13
years of professional experience
Work History
Food Truck Owner and Operator
Hawk and Robin, LLC
Bentonville, AR
05.2023 - Current
- Adapted menu offerings based on location and target audience preferences.
- Researched potential locations for setting up the food truck business.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Worked well within budget while incorporating high-quality ingredients to improve food quality.
- Provided excellent customer service, resolving customer complaints quickly and professionally.
- Utilized expert-level culinary experience to create creative, delicious dishes and meals.
- Managed daily operations of food truck, ensuring smooth service and customer satisfaction.
- Juggled high volume of orders during lunch rush while making sure every customer received food as ordered.
- Developed and updated menus, incorporating customer feedback and seasonal ingredients.
- Performed maintenance checks on the food truck regularly.
- Oversaw food preparation, production and presentation according to quality standards.
Lead Line Cook
Lady Slipper
Bentonville, AR
07.2024 - 12.2024
- Assessed employee performance regularly providing feedback when necessary.
- Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Directed, supervised, and trained line cooks in preparation of dishes according to recipes and established standards.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Followed proper food handling methods and maintained correct temperature of food products.
Line Cook
The Hive at 21c
Bentonville, AR
09.2019 - 04.2023
- Set up and performed initial prep work.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Monitored product freshness and rotation dates to maintain quality assurance standards.
- Ensured that all dishes were prepared according to recipe specifications.
- Performed basic knife skills such as dicing onions or slicing meats.
- Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
- Received and stored food and supplies.
- Trained new team members on proper meat and vegetable preparation techniques.
- Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
- Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
- Trained Brightwater Culinary students.
- Applied variety of instructional resources to meet needs of students with varying backgrounds and learning styles.
- Created appropriate learning environments for students.
EMT (Emergency Medical Technician)
Central EMS
Fayetteville, AR
05.2012 - 08.2019
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
- Assessed scene upon arrival for possible hazards or dangerous situations.
- Trained new hires by offering insight into job duties and assessing shift performance.
- Operated ambulances safely under both normal and emergency conditions.
- Explained to conscious patients steps involved for medical evaluations and need for possible hospital transport.
- Collaborated with other healthcare providers such as paramedics and nurses.
- Performed basic life support, including CPR and airway management.
- Rendered direct patient care by stabilizing patients and determining course of action based on triage.
- Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
- Researched new technologies related to EMS operations in order to improve processes.
- Trained new staff members on proper procedures, techniques and safety regulations.
- Conducted training to EMT's and Paramedics on various medical procedures and policies.
Education
Bachelor of Science - Nursing
University of Arkansas
Fayetteville, ARBachelor of Science - Engineering
University of Arkansas
Fayetteville, ARSkills
- Project estimating
- Business planning
- Key partnership cultivation
- Budget administration
- Small business operations
- Kitchen management
- Menu development
- Menu costing
- Cooking techniques
- Sanitation protocols
- Food plating
- Food preparation
- Workstation setup
- Food storage
- Special diets
- Knife skills
- Efficiency improvement
- Line station oversight
- Cross-training
References
References available upon request.
Timeline
Lead Line Cook
Lady Slipper
07.2024 - 12.2024
Food Truck Owner and Operator
Hawk and Robin, LLC
05.2023 - Current
Line Cook
The Hive at 21c
09.2019 - 04.2023
EMT (Emergency Medical Technician)
Central EMS
05.2012 - 08.2019
Bachelor of Science - Nursing
University of Arkansas
Bachelor of Science - Engineering
University of Arkansas
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