Chad Russell
Rossville,GA
Summary
Talented repair technician with several years of experience employing excellent communication skills and technical abilities to solve problems and provide outstanding customer service. Specializing in and systems repair.
Overview
1
1
Certification
2
2
years of post-secondary education
8
8
years of professional experience
Work History
Commercial hvac repair technician
Icon air and mechanical
Chattanooga, Tennessee
03.2025 - Current
- Performed repairs and maintenance on heating and cooling equipment.
- Utilized specialized tools for troubleshooting and repairing air conditioning units.
- Diagnosed mechanical issues in HVAC systems to ensure efficient operation.
- Conducted routine inspections to identify potential system failures early.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assessed customer requirements quickly during interactions to ensure satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Achieved cost-savings by developing functional solutions to problems.
Residential hvac repair techt
Malone heat and air
Chattanooga, Tennessee
01.2019 - 02.2025
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
Education
OSHA 30 Hour Course - OSHA 30 Hour
OSHA
08.2025 - 11.2026
Industrial Maintenance Technician - Industrial Maintenance
Coastal Carolina Community College
Jacksonville, NC 03.2017 - 07.2017
EPA Universal - EPA Universal
EPA Universal
02.2017 - 02.2017
Skills
- HVAC systems
- HVAC troubleshooting
- HVAC system diagnostics
- HVAC component repair
- AC repair
- HVAC equipment
- System diagnostics
- System installation
- Electrical troubleshooting
- Electrical systems
- Mechanical troubleshooting
- Equipment maintenance
- Refrigerant handling
- Power tools proficiency
- Power tool operation
- Safety compliance
- Precision measurement
- Technical documentation
- Service documentation
- Customer service
- Technical communication
- Problem solving
- Time management
Certification
- Licensed mechanical journeyman
References
References available upon request.
Timeline
OSHA 30 Hour Course - OSHA 30 Hour
OSHA
08.2025 - 11.2026
Commercial hvac repair technician
Icon air and mechanical
03.2025 - Current
Residential hvac repair techt
Malone heat and air
01.2019 - 02.2025
Industrial Maintenance Technician - Industrial Maintenance
Coastal Carolina Community College
03.2017 - 07.2017
EPA Universal - EPA Universal
EPA Universal
02.2017 - 02.2017